Loved this little place. Was the absolute perfect spot to stay and explore Assisi. Staff was awesome. Will definitely stay again.

Booked a superior room for two nights expecting a window with a view and beautiful furnishings according to the website and advertised photos, but on arrival we were given a room that was very dated and didn't match the advertised room. When we asked for a different room, we were told the hotel was booked full. However, they promised to move us to a new room for the second night when a large party checked out. The new room was exactly as the pictures described and had a beautiful view of the Basilica of St Chiara. The staff was very kind and worked hard to make us happy, but refused the option of a refund even though we did not want to pay "superior prices" for a room that did not match the superior booking. However, our second room was very nice, the breakfast was good, great location, and the staff was very attentive. I would stay there again if I could be guaranteed the room I booked!

I cant wait to go back! I loved every minute of my stay there. I was treated like family. Carlo and Ana , I miss you guys! I traveled solo so I got the room for one person, with the best view I've seen in my life. Breakfast was great, the place is so beautiful, few steps from the Piazza. Thank you Hotel Umbra. Io ritornero! Anamaria

Very comfortable; friendly staff.

Staff was very kind and helpful.

Staff was excellent and always very helpful and attentive to our needs.

Lovely breakfast, friendly hotel staff that helped us book a taxi to Assisi train station, comfortable stay in Assisi

All was great and very beautiful

great location.

I came across this recommendation for Hotel Umbra after stumbling across the CatholicsTravelersGuide blogsite when doing research for my trip to Assisi - I am so glad that I did! My mom and I loved the place. Our trip to Assisi was magical and this hotel made us feel right at home. It has the historic & quaint charm of what you associate with Francescan times, which made the trip that much more unique and spiritual. The entire staff was delightful & hospitable. Carlos, specifically, was so helpful in checking us in and was an assuring constant face throughout our stay. We gave each other a big hug on our way out to the taxi. As a family owned business, it was delightful to meet Paola and the other señora who own the place. The views from the windows and terraces are spectacular, place was spotless, and we slept like babies in their comfortable and warm beds. Walkable from the major basilicas, shops, restaurants, and right in the middle of Piazza del Commune. Breakfast was tasty and the dining and house cleaning staff were so servicial and friendly, even with my minimal Italian. Thankful for the elevator for our massive luggages from our multi-city trip. We’ll be back again!

Everything was ok

I loved this property! Wonderful mix of old and new. Breakfast was great. Very helpful personnel at front desk, very polite and were very accommodating. Hop On Hop Off bus stops in the square so was very convenient. Parking is not on site, 10 minute walk to parking. Taxi will take you there if needed. I would stay there again!

Location was excellent with Staff helpful in every way. We had the apartment type of option they have and was excellent. Breakfast options could have been better but did not matter since we were out and about for local options. They do have a terrace which has a spectacular view.

This is a very quaint hotel. The decir is charming and had an real Assisi style atmosphere as it's been in the family for many years The staff were very helpful and friendly. I wish we could have stayed longer. Great location in the heart of Assisi as well

Delightful staff, charming architecture, very clean and big windows that open overlooking the city. Highly recommended

I went to Assisi for quiet prayer and touring and this hotel was the best.

Perfectly centrally located. The rooms are a little dated but the staff was extremely friendly and helpful. Highly recommend

Hotel is in a perfect location for staying in Assisi. They staff was very friendly and welcoming as well!

European hotel with classic touches and excellent staff.

We were given a wonderful welcome by the family that owns the hotel. How nice! The rooms are dated but roomy and adequate. We enjoyed breakfast and the location as well as the terrace on the property.