6.2
Pleasant
From 87 reviews
Cleanliness

6.4

Room Comfort

7.8

Service and Facilites

7.4

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Traveler Reviews Essence Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I booked a Queen Accessible Room for two nights via Hotels.com. We are an elderly couple with mobility issues, and have stayed in your hotel before. We were put in room 410. The bed isn't a Queen bed, the room is barely 9 foot by 6 feet. The bathroom is almost as big as the bed room. The idea that this room is 'Accessible' is ridiculous. There is no room either side of the bed to get into it, you have to climb over the end of the bed across a metal frame. To cap it all, in the morning there was no hot water for the shower. We left after one night.
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Carl
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Small room but clean. I arrived early and the clerk was friendly and accommodating. I was able to check in early. Overall, it was a pleasant stay.
Marie Adele
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What I did not like about the hotel is that I lost my Stanley cup in there I left it in there and didn’t realize until I was on the way home so I contacted them they said they didn’t have it and I know for a fact it was there.
Ebony
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great people
Shantu
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

awesome neighborhood. very close to the barclays center!
Joey
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Will not go back or recommend to anyone
Preston
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay
David
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Our daughter lives close by, we were visiting and needed last minute accommodation. This was in walking distance, cheap and available. Last resort.
Jude
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a very clean environment.
Stan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This motel is not great. Should be rated one star. Came with wife and as we were checking in, heard another resident down the hallway stating that he was not leaving the room after management appeared to be trying to get him to vacate his room. There is nothing romantic or professional about this place. The rooms are absolutely tiny with zero amenities, there’s no nightstand or night tables. There are people coming and going at all hours of the night, we had some mentally unwell guy yelling and blasting his TV the entire time that we almost checked out at 5 AM. It’s really unfortunate that this place has paid somebody to create a nice looking website when inside it looks like the basement of the Port Authority. Avoid if you can’t. Don’t be duped by the cheap prices.
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Shamika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had a good stay
William
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was nice and Quiet
Verified traveler
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Always pleasant staff at the desk, rooms are always clean.
Jonnelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It’s definitely my top picks yes I booked late they still let me get in the room was kind of tight but no biggie it’s not far from Barclays'
Latrice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean calm and small
Rosa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Not good at all. Too small. Can't hardly move around. Never again.
Susana
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location staff was very nice.
Rakem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Not bad for the price decent room kinda small but bathroom was big other then that great for short stay
Necole
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had an extremely disappointing experience at this hotel. From the moment I arrived, it was clear that the property was outdated and poorly maintained. The building itself was old and crusty, with an overall sense of neglect that made me uncomfortable. The cleanliness was unacceptable—filthy carpets, dusty surfaces, and a lingering smell that made staying in the room unbearable. The room was shockingly small, offering barely enough space to move around. To make matters worse, the TV was unreliable, freezing every few minutes while trying to watch something, which added to the frustration. The entire experience left me feeling mortified. I made sure to document everything with pictures because the state of the room was beyond unacceptable. I cannot recommend this hotel to anyone and strongly suggest looking elsewhere for accommodations.
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Anden
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice stay
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