Overall Ratings & Reviews Hostel Casaltura

Nice old style flair in house from about 1900. Very close to the city center. Nice places to sit down, like a roof terrase and another living room.

My three friends and I stayed in Hostel Casaltura's bunkbed room for four, which was nice and clean. We enjoyed our room immensely, however, the room could have used another power outlet. When we arrived at the hostel, we were buzzed in and showed to our room. There is a very big and wind-y staircase, which can be a hike to walk up. It would have been nice if the staff would have been more friendly and offered to carry our bags after a very long 15+ hour journey. The staff was rather cold and unwelcoming. These minor inconveniences were incomparable, though, to the prevalence of cats and cat hair throughout the property. The sofas, tables, and floors were not clean and filled with cat hair. What's more, we saw the cats not only lick all the ceramic mugs, but also lick the spouts of the watercooler. Unbeknownst to us we drank contaminated cat water! As someone who is incredibly allergic to cats, I had no idea the property had cats or that I'd be ill the entirety of my stay. Management needs to be up front with guests about pets before guests book.

Brilliant staff. Super location (if you don’t mind traffic noise). Great breakfast.

the location is convenient. walkable distance to plaza de armas and the other museums. be careful at night time. there are even two cats around to make you feel home. very cozy commom room and dining place. kitchen is spacious.

The staff are friendly and helpful. They provide a lot of information.

It is a very clean, homey place. Staff is very friendly.

Good value, great location!

The hostel is in a great location for walkking to many of Santiago’s sights. However, being in the centre of town there are a lot of hard accelerating busses passing from the early morning and the windows don’t block out the noise. I did have a room right over the street though, one off it may have been less noisy. The staff were all very friendly and helpful. Breakfast was fine and there’s comfy communal areas. One thing to consider is you have to carry your luggage up several flights of creaky stairs to get to reception. For a base to explore the city for a few nights though, I would recommend it.

I loved Casaltura! I arrived late at night, and Francisco could not have been nicer. He helped me check in, gave me ideas for what to do while I was in Santiago, and was very patient with my attempts at Spanish. I was traveling solo and ended up having the 6-bed dorm all to myself for all three nights; it was great to go exploring all day then come "home" to peace and quiet. The building itself is gorgeous, and very centrally located, just blocks away from metro stops and from the Plaza de Armas where many tours begin. The breakfast was great, and I didn't even have a chance to use the awesome rooftop terrace / garden, but it looked amazing. Casaltura was one of my favorite parts of my time in Santiago!

Room was decent. Big bed, small bathroom. Location was great in the middle of the city. Initially hot water wasn't working well. Had a bit of a struggle to get the inexperienced guy on reception to get it fixed. But eventually he did the right thing and it got resolved. No other issues, would stay there again.

Casaltura was a great place to stay in Santiago for friends, couples and families of all ages. The building had plenty of character, the roof terrace is a great suntrap and had plenty of seating, there is also a lounge as well as sofas in the reception. The staff were helpful with the reception open 24/7. The included breakfast was a simple but plentiful buffet, a sandwich maker made great cheese toasties! The room and building as a whole was also kept clean and the building felt safe. It's well positioned and we were able to walk everywhere we wanted, the metro station was just a few blocks away and a large supermarket was also close by. There are a few potential downsides to be aware of; the reception is about three floors up with no lift, so watch out if you have a heavy case. The WiFi worked well around the reception, but didn't stretch to the room or the roof. Some of the rooms can also be a little noisy as they face a main road, but then the central location makes up for it. Overall we were really pleased with our stay.

Rooftop terrace is lovely and hostel is close to many tourist sites. Hostel has mostly non-existent wifi and a very basic breakfast. Single room was incredibly hot and stuffy; fan provided barely worked. Washrooms dumpy and not particularly clean. Do not stay here if you have a lot of luggage or are not physically fit, as it is up several flights of stairs. Overall, the hostel photographs much better than it looks in person. Not great value for what it was.

Met people from all over the world , sat on the roof garden had a beer and a laugh . Great place to stay. Even better when good people are there.

The staff was very friendly and accommodating.

Fantastic central location in a well preserved historic building. Big double beds with top quality bed linen. Staff friendly and helpful

We had a private room, which is in the building next to the main one. The room was nice and clean, but hot as the only window was in the bathroom. The walls are also very thin, and the wifi wasn't working most of the time. The breakfast is basic, but enough to get you going for the day. Location is great for visiting the city.

広場からも近く、交通に便利です。

Of course a hostel is most of times good for backpacker, I am not and I was searching something to stay few days. It is uncomfortable if you have suitcases. Also, I had a room that was extremely noisy because it faced to the avenue.

When booking by expedia, shortly after I received a confirmation email. I asked some questions and was promptly answered. Warned the schedule would come about and the person was ready to receive me and explained to me all hotel procedures. Whenever I needed help, I helped them with much effort to understand me.

very well located. Nice decor. Desk was not helpful in locating an over nightparking, but we eventslly found one under the public park. Albeit well located ( few blocs from Plaza de Armas) very noisy due to all night traffic. Recommanded.