Overall Ratings & Reviews Hilton Vacation Club Cypress Pointe Orlando

My wife, our son, and I stayed here for two nights over Easter weekend. We will definitely return. Our two bedroom suite was very specious and the resort itself was clean, comfortable, and most importantly for me, it was quiet! We had a first floor suite just yards from the pool and it was still a very quiet stay. Our five year old's room was directly next to the front door and he slept soundly, and was not impacted by the neighbors or people walking by. The pool area is huge with plenty of room and the pool itself is awesome. I could go on and on. Like I said, we stayed here two nights but we could have easily done a week or more. Highly recommended, especially for families!

Very nice would recommend. However I wouldn’t recommend waisting your time with there timeshare presentation that they bribe you with gift cards and free stay.

My resort was excellent. The rooms were better than what is pictured on the website. Outside of the thin walls and the guest next door not paying attention to quiet hours, everything else was great. There was enough parking onsite, just when you come in later at night you may not be able to park directly in front of your building.

The resort was home away from home very accommodating attentive and great service

Great quiet location

We always stay here on our weekend trips. The place has been remodeled and looks more to up to date. The location is great and only about 5-15 minutes drive to most shopping and Disney springs. The only drawback is the walls are thin and you can hear everything. But the price is what keeps us coming back

Wish we could have stayed longer! It was a quick stay due to commitments in town. Check in was flawless, quick and efficient. Room was clean and exactly as portrayed in the pictures. We wish we had more time to enjoy the amenities. The only thing that was a small inconvenience was how loud the next door guest was early in the morning with loud coughs, bangs and general noises. Not a hotel issue, though. Overall pleasant stay.

NO ELEVATORS. NO DAILY ROOM SERVICE. The condos here are spacious and clean. Quiet hours for laundry and dishwasher between certain hours. There are no elevators so be wary if you need an accessible room - lugging up luggage or a stroller up 3 flights in the Florida heat is no picnic. They have outdoor hallways and stairwells. We missed the once a week room service during our stay and requested room service but they only dumped a bag of linens and towels inside the door instead of actually cleaning up so we had to make the beds ourselves and had a pile of dirty linens sitting around for the rest of the week. Not consistent with what you associate with a Hilton property. Also to note, the blinds in the second bedroom leaves a half to 1 inch gap around the edges so technically people can peer into the cracks and see into the bedroom that is right next to the front door (where your kids would be sleeping) so bring some masking tape to tape up the edges if you are paranoid. Resort had a lot of fun sounding daily activities. Front desk was not exactly helpful as they seem to be training new staff - hospitality was lacking from staff. Read the fine print - they bury important details and then will tell you technically its in the pamphlet and you should have read it.

The room was really clean and well taken care of. Overall great location and place to stay. Just wish the bed was a bit more comfortable.

Inadequate parking near and roaches in the room

The only downside to this property is there is not enough parking. We had to park across the street at their sister hotel on multiple nights.

Workers to loud and smelled

I only booked the room for a jacuzzi tub bit it was a hot tub (a regular tub) was disappointed for the price

Great Location and nice surroundings and pools. We were in a lock-off studio and we could hear people moving around and talking next door.

The room and property were very nice. We had a great time and the location was prefect

We really liked the location — just could have used an update!

It’s a dated property - but very well located to walk to Disney Springs and extremely low in cost for the amenities. Excellent staff.

Excellent customer service! Neighbors were noisy at night. Sound dampening would be nice, but security did respond to noise complaint promptly.

Excellent

The room was huge! The parking was super accessible to the room, staff was great, highly recommend!