Overall Ratings & Reviews Hilton Vacation Club Cypress Pointe Orlando

Close to Disney

Our stay was great but we had to change our room location because of no elevators. We were so surprised, families with strollers don’t want to deal with lack of elevators.

The price was great. Didn’t appreciate the pushy salesperson. The information she provided about Disneyworld to try and have us attend her presentation were incorrect.

The room was worn out especially the carpet and the chair, the coffee maker had a 12 cups capacity, which was too big for a couple.

Location great and good value

The room was great and the ease of service was nice!

Loved the property. Staff is always cleaning and are very friendly. Would definitely return.

Great service. Would come back!

The pool was nice and heated, the hot tub was bubbly and hot. Played pickleball with a group of nice people. Really appreciated the late check out. It was a fun stay! Thank you

Love the resort, very comfortable and quiet! Had everything we could possibly want! Nice travel gift when we checked out!

Great location, walking distance to many restaurants, close to Interstate 4

Enjoyed staying at the property very secure and friendly staff.

Everything was perfect. No complaints at all! Great place to stay and very friendly staff.

Employees were very accommodating. Facility was very clean and maintained.

Great pleace ! The parking at night is the only issue

The room was a good size we had a 3brm but halfway thru we started having issues with hot water and very limited parking. Last day we had trouble with 1 bathroom. The room could use upgrade to the furniture. The hotel did give a small refund and the employees were very understanding.

The room was clean and the bed and furniture were classy and nice. But, I wasn't able to use the garden tub because it couldn't get hot water. I'm not sure if the rare arctic vortex cold weather is to blame, but the shower water did get hot with time. I also didn't like that my room was adjoined to the suite next door, because it felt less safe. The walls were also thin, and there's no elevator to get upstairs to the 2nd floor suites. Overall, staff were courteous and helpful. But, right after checking in, when I went to get my parking pass, the lady tried to talk me into doing a timeshare and was asking me a lot of questions about who I was traveling with, if I was married, my income and other personal info that made me feel less safe and put off. It's like, I came to relax and enjoy leisure fun vacation stuff, not have scheduled meetings sitting around being lectured and marketed to. It's also not a good idea to announce to the world that you're a woman traveling alone or maybe meeting a lover for a romantic rendezvous. That's none of her business. I'd like say it's 50/50 I'd stay again.

The property was great, staff was awesome Only complaint is the bathroom shower head had no pressure unless you held the tub valve plunger open with was cloth and they only helped a little. Great location to go where we wanted.

Great location. Very Clean.Friendl Staff

Everything was amazing !