Overall Ratings & Reviews City London Hotel

Overall, had a pleasant experience. The room and restroom were small, but we expected it due to reviews. On our first night we had an issue with water from AC pouring into the restroom from ceiling. We alerted staff and they immediately moved us to another room. I appreciated the quick response as it was a safety concern. We ate breakfast at the hotel and Mariam provided great service.

Warm and friendly staff. The room was clean and comfortable. Breakfast was great. Staff provided cold water and snacks when we were coming and going. My only complaint would be the size of the bathroom/shower. It was way too small for our family. Everything else was 5 star worthy.

On arrival I was very warmly welcomed by all staff. Offered a drink ,sweets,biscuits etc. We needed food so SHAHRAM the Manager told us about a pub 1 minute walk away and gave us a leaflet for 10% off. Very friendly and a nice touch. Room was clean,tidy and goid value for the price. Breakfast was adequate but a cooked breakfast would have been even better. Very handy for the metro 7 minute walk to Southwark, borough or Elephant and castle metro's. Would definitely stay again.

Amazing property would 100% stay again. Very convenient and staff was very friendly.

Staff at reception were friendly and welcoming. Room was very basic and small. Floor wasn't particularly clean and around the shower was a bit grubby. Breakfast was very basic, toast and croissants. Okay for a short stay.

Good location, between Westminster and City of London, 20 min walk to Borough Market. Great place to just sleep, very small and big luggage DOES NOT FIT in rooms. It was good for what we wanted. Waterloo train sta close by

Could hear the actions of those in the next room through the thin wall!!! Kept me awake all night…

The staff was wonderful and took care of our every need. The location of the hotel was important for us as it was easy to get everywhere we needed to be.

Excellent value for money Staff very helpful and friendly

It was amazing overall

Very convenient budget hotel. The staff were very nice and accommodating, the free breakfast is better than no breakfast. Convenience store is few steps away, 20min walk to London bridge and Borough Market, also nearby church and restaurants on the street about 5-10mins walk. The room is very compressed (ideal for single travelers), tight for a 2-person with luggage (in fairness, our 4 luggage was able to fit in the room but we have tight walking space. No table or microwave in the room so if you want to eat in your room, you gotta sit in the bed. There is a fridge and daily water, coffee, fruits. The bed was not the best, I found it uncomfortable but if you're not picky, this is the best place so far given a lot of pros rather than the said cons I said in this review. I would definitely stay here again by myself. The neighbor seemed safe except for some noise that is totally tolerable. We stayed for 3 nights and I can absolutely recommend this hotel for long stays. Thank you City London Hotel!

Room was small but clean and comfortable. Good bathroom. Again, small but clean and good shower. Bed reasonably comfortable. Good value for money. Would stay again.

Amazing hotel to stay in London! It’s very close to the main attractions and the tube stations, the staff is extremely friendly and accommodating, the breakfast is great! Definitely will stay there again!

Older hotel but very clean. Staff friendly and helpful. Wished there was more restaurants,cafes closer. Enjoyed our stay

Very clean bedroom and bathroom. My room fronted onto the main street, so occasionally there was traffic noise and the occasional siren, but the building itself was very quiet. I basic buffet breakfast, which was nice, but could be made better with a selection of fruit. Walking distance to bus and metro stops. Good value, and I will be staying here again in future.

The location is convenient.

Hospitality was 20/10, could not have asked for better staff. The location was also great, very central. The rooms were smaller than expected, for their “family room” that fit 3 people there wasn’t enough room for our travel backpacks to all be out at the same time and if we wanted floor space we needed to put them under the bed. If we had had full sized suitcases it would not have been good. But overall a great little hotel!

Overall good stay.

Very good location, close to the metro, 26 minutes walk to Big Ben. The receptionist was very helpful and nice. The breakfast was ok, you can choose something. The room was small, and if I were the owners I would sometimes check the cleanliness after the cleaning ladies, because it spoils the whole opinion. I will definitely recommend this hotel to my friends and I will go back there myself.

The welcome was lovely and the room was incredible value. Will definitely be back.