Overall Ratings & Reviews Holiday Inn Express & Suites GREENFIELD by IHG, an IHG Hotel

Very comfortable

Property was great and had a great stay. Some minor feedback is that the bathroom door did not lock. Also the breakfast was a little limited for vegetarians. We stayed in a another chain the night before and it had more variety. Overall excellent stay. Loved the gym.

I liked everything except the lift chair and pool ladders were noticeably rusted. This made the area dated and slightly unsafe. Otherwise the site was fabulous.

There were coffee stains on the bedside table. The ice bucket lit was dirty.

Requested a connecting room in advance. I was denied because they only have connecting rooms for handicapped. This was not clearly stated in the description. Bummed. Other than the connecting room issue, this is an outstanding hotel with a very nice breakfast selection.

Clean

Perfect place for a one night stop. Decent room, comfortable bed, and good breakfast.

Amazing

Loved it

We have always had good experiences at each Holiday Inn Express where we have stayed, always clean, comfortable and with fresh, modern decor, and this one was no exception, except for one detail: the morning breakfast. One heat tray was empty; the sign said their oven wasn't working - it happens. But the eggs and turkey sausage in the other two were rubbery and tasteless. The pancakes came out of their little machine very undercooked - limp and actually totally white in color! It's a good hotel chain and we will certainly give them another try, but the breakfast at this one was a big disappointment, and that makes a difference.

The rooms were very nice and the beds were comfortable. The pool and hot tub was a little lacking. The hot tub jets were not working, and it wasn't very hot.

Great

Would highly recommend!

There were teen basketball players who were very loud at night in the hallway and above us bouncing balls. The staff were not able to get a handle on them to quiet them down. I hardly slept for two nights. Also, someone was smoking and the smoke came through the vents into my sister’s room.

NO HOT WATER!!!!

The best hotel and staff in Greenfield.

Great location

Great and convenient.

Front desk workers at night could care less. Called and called about people above being incredibly loud from 930-1am. Never offered to move me just pretty much said sorry. Never would answer front desk phone. Once I walked to them I saw a worker on her Facebook and was for sure annoyed with my complaints. Only good part of my stay was when I checked out and drove south to home.

Clean and friendly. Good breakfast