Overall Ratings & Reviews Palais Faraj Suites & Spa

Beautiful property!

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Needs to watch details of cleaning, the bathroom was dirty

Great architecture and delicate decorations in the building. We enjoyed the warm welcome and nice food as well! We were especially impressed by the supportive reception from Fatima & Madiha and Maryem Elidrissi. Thank you!

Walking into the Palais Faraz is an impressive experience—the public areas are beautiful and exude a sense of grandeur. However, the experience in the room was less than stellar. The decor felt dated, though the bed was very comfortable. Unfortunately, the bathroom design was not ideal for privacy. It combined the closet, walk-in shower, and toilet in one open area, with only a glass door for separation. Additionally, the shower didn’t drain well, leading to water pooling on the floor. The breakfast buffet was a highlight, offering a wide variety of options to start the day. However, the bar was surprisingly underwhelming, missing some of the standard offerings you’d expect from a 5-star hotel. The location is both a pro and a con—situated on a busy road but conveniently close to the entrance of the Medina. Overall, while Palais Faraz has its moments, it doesn’t quite meet the standards of other 5-star hotels I’ve experienced. There’s room for improvement, particularly in the rooms and bar service.

The property is very clean, very well maintained. Staff are very friendly and helpful. The restaurant and the bar offer a verity of traditional Moroccan food and drinks. The breakfast is excellent.

Beautiful property. Great restaurant with view.

We just returned from a wonderful stay at Palais Faraj Suites and Spa. This hotel is absolutely beautiful, from the lobby to the rooms. The staff is welcoming, wonderful and so helpful. We found the dining for breakfast and dinner to be delicious. We thoroughly enjoyed our stay !

Love the property ,the spacious and room design

Lovely rooms and great breakfast

Beautiful place needs attention. Wonderful restaurant and staff throughout. Floor of bathroom was dirty (unidentified brown substance), mattress high in middle, low on ends and at headboard. Pool and other areas being jack-hammered with tile removal which made sitting outside at restaurant during day unpleasant. We were emailed that pool was undergoing maintenance the day or 2 before arrival—past deadline to cancel and book with another hotel. Bathroom and rest of room so dark I had to use flashlight to put on make-up! I would recommend restaurant completely, but not a stay in the hotel.

One of the best Riads we stayed at in all of Morocco. It is just outside the medina so car can go to the property unlike a lot of others where you need to walk in the medina from car park to the hotel. Beautiful property, had a great view of the medina, spacious and clean rooms (not common for Riads in medina), excellent service and staff, even had a gym, good restaurant with live music that we loved. Breakfast had plenty of options with a fresh omelette station as well. Overall amazing Riad!

Beautiful hotel

A charming hotel conveniently located just outside the old city. The rooms are comfortable, but the toilet room could use some extra TLC.

Beautiful boutique hotel, lovely suite (#22) with great view of sunrise over Fes. Charming efficient staff. Convenient location, immediately adjacent to Medina.

From the smell when you entered from the main door to the room, everything during our stay ( 4 days) was perfect. The hotel is curated with taste, decor with many details, and crafts. The service was impeccable. All this said, our stay would only have been this flawless with Kareem at the front desk and Badreddine ( breakfast restaurant). They went above and beyond to facilitate our first visit to Morroco. In addition, the cleaning service every day was impressive. After an exhausting day, the spa is a must, followed by the rooftop bar or the restaurant, both excellent (favorite: creme brulée). Many thanks and I can't wait to come back. The only thing I would change is to have an iron station in the room, as it took some time and several calls to get it;

Luxurious stay at the Palais Faraj hotel in Fes. It makes you feel like you’re in a grand palace with so many different spots to hang out and just admire the detailed decor. Gorgeous panoramic views of the Medina and afar from outside common areas. Staff was extremely accommodating, booked us reservations for dinner, gave good suggestions. We also had the F’Tour dinner buffet up on the terrace which was fantastic with plenty of veg and non-veg options. Thank you to the restaurant manager Khadijah for being so helpful and kind while we were up there. We were able to enjoy breakfast, lunch, and dinner throughout our stay even though it was Ramadan. Just an FYI in terms of drinks, they had no alcohol during this time. In city of Fes you might find a couple scattered riads that will serve foreigners, but don’t count on it. The location of the hotel is also ideal, many taxis always passing by and you can get to the medina within minutes by car. Also just a tip you can also utilize the hotel shuttle van by calling the hotel, for example after we finished dinner at Palais Armani one night, it was pretty late and hard to find a taxi, and the locals grab them up pretty quick, so I just called the hotel and the shuttle came within minutes, super convenient and safe. Lastly shout out the to spa staff, my wife and I did the Palais Du Ritual which includes a hammam experience with steam room, full body scrub/rinse with black soap, full body massage, relaxation time, etc!

good location and staff

The location was great, the hotel was wonderful, and the staff were friendly and outstanding.

Wonderful stay