The hotel location is fantastic. In the middle of the city and room size is perfect. The breakfast is great. Maybe a few room renovations.

Location is very good

Room is big but toilet is very small. Staff unfriendly and can't understand English totally

Good neighborhood

Very good, the only comment is the room needs drawers and more shelves for clothing

The staff is friendly. Breakfast is good and has variety. I would prefer bigger and spongy pancakes. The chef's chicken specialty is delicious. Yes, that's for breakfast! My room was super clean, especially the bathroom, and everything within the facilities worked. There is no iron in the room, but if you need one, just request it in reception. They only prepare breakfast boxes in advance and for those leaving before 5 am. Overall, I'm glad that I chose this hotel over other options my colleagues complained about.

Location and good rooms

When booking, it said breakfast was included, but I was charged for breakfast when I checked out.

Great location. Right next some really good restaurants. Room was a good size, comfortable bed and nice check in experience. Room did not have enough light and hotel overall could use a bit of a refresh but good value for money.

Excellent experience

Such a great hotel for the price. The location is excellent if you want to walk or take very brief uber rides to the sites. The customer service is notable especially in the restaurant where the service was friendly and exceptional.

It’s a nice hotel but the hallways have a weird smell, maybe because it’s carpet. There’s no coffee maker in the room and the bed is just ok. The location is excellent and the breakfast is really good. Very safe area and very walkable.

Superior rooms choice is great for the value and 7th floor is renovated and modern

Great place!

Very good

The air conditioning was noisy. For the fee they had no room service after 09:00 PM which was terrible . Average not worth it .

Safe and nice neighborhood

stayed at Novotel Jardins during a business trip . had a pleasant stay .. Room was large and comfortable . very good breakfast . many dining option in walking distance and area was very safe . value for money . would stay here again.

had a very pleasant stay at Novotel Jardins. The Area was very safe with many restaurants in walking distance . Breakfast was excellent with many choices . Very Large room and value for money .

The rooms are clean and spacious and the staff is very courteous and helpful