Overall Ratings & Reviews Residence Les Demeures de la Massane - Vacancéole

I would not recommend this property to anyone without a car. We could not find the reception area and found their limited hours unhelpful. Once we got in, the staff member was helpful and kind, but beware there is no FREE beach shuttle as listed prominently in the advertisement. I was not impressed with cleaning the apartment either.

Located in good area, house nice and spacious pool clean. The one problem was the noise at night time children running around till gone 2am and people talking till 4am no security or respect to be quiet after 12am so was not a restful place

Such an awful place. Poor customer service. Large deposit taken on check in (which says a lot about the type of people they have staying). Very expensive £150 per night and we still had to make our own beds/clean the place from top to bottom including toilets etc otherwise you wouldn't get your hefty deposit back. It was 40 degrees C when we stayed at this dump and there was no air conditioning. We asked about fans and they said you could go out and buy one. Very noisy after midnight, not that we could sleep in that sweltering heat with no air con and no breeze whatsoever. We were booked in for three nights and left after one otherwise it would have ruined our holiday. Please do not book in here, especially in the Summer, unless that is you like to stay somewhere that resembles Colditz!!

First of all we have encountered 130 euros security deposit that was not mentioned at all during the reservation which would make me reserve another hotel in the area. Second the rooms were extremely hot and there were no ac units available. We could not open the windows because of the mosquitoes. Other visitors at the hotel came back around 3 am and they were talking very loud right outside for atleast 45 minutes and it woke us up. Lastly and most importantly we lost the wifi connection in our room around 11pm which was extremely important for us because we are coming from the states and did not have phone service available during our stay in Europe. I am extremely unhappy with my experience and purchase.

Easy place to stay and close to Collioure.

Nice budget apartments, just two years old, so pretty much everything is new. Staff is very nice and helpful. Very reasonable price. I recommend this place!

Nice clean brand new facility. Great pool. Very secure for kids to play out. Watch out when booking we found we had paid for 2 apartments rather than 2 rooms in 1 apartment. Pleasant staff but not very forthcoming. They have a vacuum and welcome pack but we didn't find out till we left! Would recommend and would stay again.

BEWARE - this is a seasonal (summer) rental. We came in October. There was no one at the front desk, just a number to call the guardians. They are just there to watch over the place, not do anything. It took them 2 hours to arrive, as they were out shopping. The internet didn't work and the pool was drained - as it is every autumn. Oh, and expect to pay 6 or 7 euros PER BED for sheets and towels (which is in the fine print). We stayed for only 2 days, so this added an incredible 30 Euros to our room bill for 4 people. Maybe it's nice in the summer, but not outside of season.

Très bon accueil, merci à la personne qui gère les arrivées, sympathique, joyeuse, très pro

Appartement confortable et très bien équipé Lit bébé disponible gratuitement Petit kit de bienvenue L’appartement est propre mais on voit qu’il n’est pas tout neuf (meuble salle de bain abîmé, meuble TV abîmé) Résidence propre, calme est très agréable Le seul bémol à mon goût : 12€ par jour par animal je trouve ça aberrant de payer aussi cher.

Todo tranquilo

Litrierie au top très confortable. Nous avions un logement avec climatisation top en cette période de chaleur. Ménage moyen en soulevant les chaises leur dos étaient très sales, les dessous de lit pas fait. Logement pour 6, 5 verres à pied j en ai cassé un et par politesse je l ai signalé 3€le verre!

C’était uniquement pour une nuit en famille les chambres ne sont pas très propre un clic clac désastreux avec aucun confort la piscine aucun accès car les short de bains ne sont pas acceptés mes enfants n’ont pas pu nager on l’indique à l’accueil pour qu’on achète un maillot heureusement que l’équipe de la réception est sympa c’est tout ce que je retiens

Séjour très sympa

Nous nous sommes arrêtés pour une nuit et c'était l'idéal. Confortable et bien équipé. Et si vous prenez l'option petit déjeuner, il était servi dans la chambre.

Heureusement que le personnel est bienveillant et accueillant car le descriptif ne correspond absolument pas à la réalité. Literie de qualité médiocre, isolation inexistante, pas de petit déjeuner en salle, seulement un plateau par personne avec du café et du chocolat soluble à diluer avec de l’eau!! Une viennoiserie par personne et une demi baguette avec un jus d’orange en bouteille, le tout facturé 10€ par personne !!! (Enfant ou adulte) Nous ne reviendrons pas

Bon Rapport qualite prix

Todo perfecto, la atención en recepción muy buena y la chica muy simpática, todo genial!!

El apartamento muy bien Dispone de todo lo necesario Sin duda alguna volvería a hospedarme Relación calidad precio está muy bien Recomendable para otros viajeros

Bon séjour