The Heritage Silom Hotel

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Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (882)
Other sources (1,000)
8.1
Very Good
From 882 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.8

Service and Facilites

7.8

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Traveler Reviews The Heritage Silom Hotel

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Customer reviews
L***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly staff & nice hotel, perfect location for you & your family if it's the first time travelling to BKK. P/S: Try the local restaurant beside the hotel, so awesome 100/100
1 people find it helpful
Tien D.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Good location, close to the train station, friendly staff, and lots of delicious food nearby.
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Dam T. H.
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Leisure
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8.4
/10
Reviewed 7 week(s) ago
The location is good, and the hotel staff are friendly. However, when I arrived, I had to wait for more than an hour to check in, even though I came at the correct check-in time, which is after 2 PM. The room is old but spacious, and the amenities are adequate.
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Bayu M. A.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, very kind and directs whatever the customer asks for.
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Toto C.
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10.0
/10
Reviewed 8 week(s) ago
It's a hotel in the middle of the month. The room is very big. I'm very impressed. I'll come back to stay again.
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F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Near from BTS and the hotel was good
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P***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Overall everything was fine, I just didn't like the 1000 baht fee I had to pay upon check in, it was inconvenient and I always had to take that 1000 baht back to my country because I couldn't spend it in time on the last day...
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Tien D.
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10.0
/10
Reviewed 15 week(s) ago
Clean hotel, convenient..............
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J***a
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Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The staff are friendly and very helpful.
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L***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 21 week(s) ago
(+)Convenient to move around (+) friendly staff (-) Poor facilities
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Y***n
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Leisure
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8.5
/10
Reviewed 29 week(s) ago
Big area and good for family. Next to BTS station.
2 people find it helpful
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
The room was not clean enough, we found cockroach in the closet. The bathroom was quite old and not clean. The lobby smell was also not good, it smell like you are in the toilet. Hopefully the hotel can improve as the surrounding location is good.
1 people find it helpful
H***G
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Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 30 week(s) ago
The room was very old and musty, even in the bathroom there was no toothbrush or basic things that a hotel should have, in general the hotel photos online do not match the old reality of it.
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NGUYEN N. V.
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6.5
/10
Reviewed 32 week(s) ago
In the morning the sound of the water pump or something is too loud, can't sleep.
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1 people find it helpful
n***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
It is a good hotel in the city center, close to the BTS, no need to worry about restaurants. Surrounded by many, suitable for traveling and working in the Sathorn area.
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1 people find it helpful
B***o
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Staycation
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10.0
/10
Reviewed 34 week(s) ago
The staff are cute and cheerful. They all support me very well. I am very satisfied with my vacation here and will definitely come back here if I have the opportunity to come to Bangkok.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 35 week(s) ago
Room smelled of sewer, musty smell. Room cleaning was not clean, very sloppy & superficial. Room was dirty, old facilities. Air conditioner leaked (hotel repaired but did not fix the problem)
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1 people find it helpful
w***n
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Business
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9.7
/10
Reviewed 36 week(s) ago
The staff is lovely. I asked to move to a room closer to my friend's room and they arranged it for me.
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P***n
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5.6
/10
Reviewed 36 week(s) ago
There was a baby mouse crawling out from under the bed, it was so scary. Only the security guard was very enthusiastic and apologized. The other two receptionists were indifferent as if it was a normal thing. I have stayed here many times, and will definitely not come back. It is so scary when you are lying on the bed to rest, and a mouse crawls on you, it is so scary.
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Judahwinner
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very strategic, cool place.
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2 people find it helpful
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