Overall Ratings & Reviews Courtenay Village

Handy to the CBD, but definitely not as pictured. Reasonably clean and tidy with only the state of the shower letting the room down. Overall good for the price and location

The location was great. The space was also excellent, big enough, clean and tidy and well appointed. It was noisy and light at night from the city etc. I slept fine but my husband didn't. Amazingly powerful shower and having access to the washing machine and dryer was brilliant

Clean, comfortable and right in the middle of town. The street outside is lively.

This is the worst accomondation booking ever for my family. We arrived at 7pm at night. Rang the Courtenay Villages helpline to check in as there is no reception desk. I got told the receptionist left early which they should not. I waited for the man over the line to get hold of his receptionist or security guard. I waited with 2 kids at the gate for an hour or maybe even longer for a reply. The man over the line kept telling me another 10mins and another 15mins. I had received no reply after the informed waiting time. It was ridiculous because at the end the man over the line only need to tell me the code of their letter box to collect the envelope with my room swipe cards. I found the team is very unprofessional. The room was ok but service is extremely poor n difficult.

Convenient place for us but unfortunately no luggage storage. Comfy beds.

Apartment facilities is good, location in the middle of town with access to many food options and amenities, 10 minutes drive to airport, nearby large supermarket.

Great place to stay & friendly staff

Great location ,close to everything,the room was outstanding with comfortable beds.

Clean apartment, parking was tough.

Great location , great space, no view

The Cleanliness and the ambience was amazing

Good stay

Amazing location very clean and quiet and so comfortable

Management made transitions easy. Warm, jospitable, friendly and accomodating. Very well maintained Boulcott Suites. An upgrade!

This property was amazing, we wish we would have stayed longer. Great service and very clean, comfortable beds.

Property was very dusty. Dirty vents and the high beams were coated in dust and cobwebs, didn't look like they'd been cleaned for at least a year. Husband and son spent an uncomfortable stay full of sneezing, red itchy eyes and taking a ton of zertec. We rate it a 2.5 star experience. Would not recommend.

Was in a great location for our needs. We will be back for sure.

Comfortable beds, good location and very tidy and well presented.

we really appreciated the space for a family and convenient location, all the small, little things like washing powder and dishwashing powder for us to use, very thoughtful, thank you!

Check in was a disaster. Poorly staffed and managed. No check in desk and my room was not ready when I arrived and we were stuck on the street full of aggressive people for an hour and a half. Used the phone number at the door and was told they are understaffed. Apartment was in poor condition. Door handle on bathroom fell off. Phoned and informed management and they said they would send somebody to repair it and nobody came. Toilet brush snapped off. Furniture was old and kitchen lino was sticky and needs replacement. Split level with stairs not suitable for people with mobility issues. Not worth 200 a night. Room needs a lot of work. Definitely not the highlight of my trip.