Overall Ratings & Reviews Palm Beach - Excel Hotels & Resorts

Good

Amazing stay at Palm beach Resorts.would definitely stay here again. Incredible staff. So friendly and accommodating. Rooms are lovely.. A good hotel.

Great stay , fantastic views and location. Beachfront. Very good breakfast . 4pm check in a bit late and reception very strict on this.

Good stay close to centre

The property was very dated and not very clean. Towels only changed once in a week and bins only emptied once. We paid for an apartment with a pool view, but we could barely see it were put in an apartment furthest away in front of the car park. The location was ok easy enough to walk anywhere. Not many English staying here but that was not a problem. Wouldn't return too dated.

Food was mediocre as l did the half board stay

Large, clean and well-run hotel in a prime location close to the beach and main strip. Rooms all have a balcony with pool or sea view. Be warned - mattresses are very hard.

Great choice of food at the buffet. Great location, with a shopping mall at the ground floor and right next to the beach. The wifi didn’t work in our room “I’ll report it” was the answer I got and still no wifi. So noisy at night just outside the hotel.

Hotel is dirty, rooms not up to oar, at least our suite was terrible. Both bacony doors (exterior ground level) did not lock, waited over 4hrs in room for maintenace. Roaches walking all over, moldy bathroom. Unable to ever speak with a manager, kept getting the run around. We checked out after fjrst night.

Amazing for getting to shops water park bars beach

Would stay again but disappointed the gym was closed for relocation half way through the 2 weeks

Great beach and easy access to it. Rest is average .

We have had a lovely time We had a studio with a beautiful sea view The studio was a very good size with everything we needed for our 4 night stay. Unfortunately the bathroom had a sewer smell which was very overpowering. As we only stayed 4 nights we just ignored the smell as only really needed the room to sleep in as out most of the day.

Hotel staff were lovely and very efficient we had trouble with noise from next door and I call reception and they sent security up and sorted it straight away they were also given a written warning saying if it happened again they would be asked to leave and we had no more trouble from them for the rest of our stay, Brilliant. Hotel is in great location, easy walking to beach and sea front, lovely pool with lots of fun for children so can get a bit noisy at times. Apartment was a bit dated and could do with a make over especially the bed settee and the beds are a bit firm , the shower has great water pressure and there was always hot water. We had an apartment with breakfast included and there was a good selection of hot and cold food. We had a great week’s holiday and would visit again

Great stay for price, rooms could do with an update but clean!!

Very dated property that really needs a refurb. Staff are very nice and it is kept very clean. There was construction work going on in the hotel which was not advertised beforehand. The kitchen/dining area is not big enough for the size of the property but the breakfast was good. Best thing about the place was the location but felt it was not worth the money I paid.

Property was “tired”, breakfast area far to small for hotel size, it was a free for all, layout chaotic. Best thing was balcony— all rooms have sun from sunrise to sunset. Rooms only cleaned twice a week and then very basic.

Rooms are dated and need some TLC Breakfast was cold and chaotic

Staff service was average. Good value for money

Had a brilliant time with the lads staying here