Residence Inn Phoenix Gilbert

Explore Residence Inn Phoenix Gilbert
9.2
Exceptional
From 322 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Traveler Reviews Residence Inn Phoenix Gilbert

Number of reviews per page
20
40
Top reviews
Laura
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice, clean property. Pool, hot tub, and basketball court on the premises. Nice breakfast offerings.
Kirk
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice place. Good location close too Phoenix Gateway Airport
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel, quiet and clean good staff. Breakfast was good.
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and staff was friendly.
Verified traveler
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The main complaints are the tv and the breakfast. The TV guide was on a different time zone and not accurate at all. The breakfast available contained cheese in all hot food and even the muffins and bagels. For someone that does not like cheese it didn't leave many options.
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Marriott properties are always a win!
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The suite was exceptionally clean. The beds were firm, yet comfortable. Towels were soft. The breakfast was surprisingly good, with a good variety of different breakfast food. I highly recommend.
Alexander
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff at this resort went above and beyond what was expected of them. Ashley, at the front desk was incredible and helped us with every issue we had and always with a smile. She is the first person we saw when we checked in and again, her smile, friendliness and especially professionalism is amazing.
Nelia
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staffs are nice and helpful. Overall the property is clean, the furnishings and the bed are great
joe
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice place
Annie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Amazing stay
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very enjoyable stay.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We reported blood stain on the sheet. The employees were all surprised they didn’t replace the sheets. We were really shocked We arrived 2/3am so went straight to bed in the morning We reported first thing to inform the bed sheets were not clean at all, they said they would take care of it right away, then we had to report second time as the sheets were not replaced when we got back at 7p. They replaced it on the spot. We waited in the room while replaced it. The employees who were working on Thanksgiving day were all very friendly and totally felt bad for the situation and suggested we report this to manager etc The manager following morning said Expedia will issue refund. Please advise if there is anything you can do to expedite this issue. I’m only writing because we didn’t get the refund for one night of 3 nights we stayed … Thank you
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Sue
icon-Leisure
Leisure
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The breakfast was tasty with many options. The room was very spacious, but the beds were a bit hard.
Danny
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The television in the room did not work for two nights. The night manager seemed to care less. He said there was poor signal getting in the hotel however he was sitting in the lobby watching a big TV just fine. I was very disappointed especially since he could care less.
Savannah
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The hotel is conveniently located near Banner and several restaurants. They have several amenities to use. The hotel and rooms are clean. The beds are extra firm which hurts my back and the pillows and bedding feel stiff as if they’ve been bleached too much and need to be replaced.
Dava
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

It was just everything you could want in a place to stay. Clean, comfortable beds, easy check-in, great shower. Plenty of room to stretch out.
Savannah
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel is clean and the ladies working the kitchen were extremely friendly. The bed however, was firm and the pillows flatten instantly. It is conveniently located across from Banner hospital.
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Checked in and was double charged for incidentals. Only negative part. Otherwise this hotel is clean and our room was spacious. Nearby plenty of dining options.
Donna
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Room is a bit dark with yellowish lights but it’s clean .
Number of reviews per page
20
40