Overall Ratings & Reviews Grand Hyatt Shenyang

Nice and clean. Located at shopping center. The only problem is the water for bath tub had black impurity. So i cannt use tub.

Great hotel good location

The staff was very helpful in all my requests. They provide a suite of daily necessities so you don’t need to bring your own - such as, iron, steamer, dental kit, nail clipper etc. all you had to do is ask the guest service. Their layout is slightly odd where you had to go to the higher floors to reach lobby and there was a lot of up and down rides, however, I can see the structure was aimed to be secure as this hotel does have other services (spa, temporary Prada store) available to the public. A special shout out to Nick, Jacob and Jennifer in the reception for their professionalism and customer service!

Nice stay

It was a great short stay. The picture window was the biggest surprise, the view too. Very nice in-room dining, food arrived on time and hot. Wish I could stay longer in the city so that I could write more about the club. I did went up to the club floor at the wrong time so no service was performed, but the decoration and the view looked nice. Parking was a little trouble some. The parking lot right in front of the entrance offers only limited parking space, most guests are directed to the underground parking garage. It was not a distant drive, but it does take some more time to park near the hotel elevators, as opposed to parking on-ground. Another thing is you can’t go directly from the garage to the lobby. A transfer is required on the ground floor. The lobby is on one of the highest floors, which is pretty common for Grand Hyatt. Not a bad idea to share the best view with every guest.

training of staff and housekeeping is not sufficient to provide the service standard of Grand Hyatt but the location and facilities are excellent

Everything about this luxury resort is worthy of 5-stars. It’s the best hotel to stay in and it’s literally attached to a massive mall. It had been more than what I’ve ever expected a hotel to be. Right away, I noticed how my room look ultra modern in design. Thank you to all the friendly staff for making my stay worth while. Even on the day of my arrival to Shenyang — I’ve had a warm welcoming. I highly recommend staying at Grand Hyatt.

Great location and excellent facilities. Kids love the pool!

Grand Hyatts in Asia are always a smart choice - the Grand Hyatt Shenyang is a beautiful hotel with an attentive, friendly staff that are almost always able to speak English.

The rooms were great. The staff was very helpful. The breakfast was great

Excellent hotel but could of been more helpful regarding tourist information

It was an amazing stay

Great location! Spacious room

Great Breakfast buffet. Bathroom in room had previous guest hair on bathroom floor near toilet and near sink.

Its Just Ok, I've had much better at less expensive hotels in shenyang china.

Certainly the best hotel in the city centre and adjoins the Mix C Shopping centre with all the European Designer Fashion retail outlets to be found with a large extensive range. The breakfast buffet at the Hyatt on level 26 certainly caters for all with the wide range of food, pastries and juice bar with a fantastic view of the city and parklands. The Grand Hyatt at this location is certainly very good value for money with great views in all directions

Very good value for money

This was our second trip to Shenyang and we were very pleased with the Grand Hyatt. Our room was very satisfactory with just one quirk: the en-suite toilet "room" was across from the rest of the bathroom rather than being part of it. Other than that - the room was comfortable and our view of the city spectacular. We had guests at the lunch buffet twice and we all agreed the food was excellent with many, many choices. The hotel's location is very convenient - we will definitely stay there again on our next trip.

For some reason, vehicles (shuttle bus, taxi) never dropped us directly in the front of the hotel. We had to drag our luggage across a busy multi-lane road.

The room was so beautiful ,looking out over the China Sea The Concierge was wonderful, helping us find a perfect restaurant for dinner and even drove us to it!!!