Overall Ratings & Reviews Hotel Helen

The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.

Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.

Excellent central location, and great parking. Very good.

Hotel is great , staff is helpful and tourist services are a block away

Room is clean and has great AC

Excellent choice ,would recommend with all my heart .

The hotel was in a great location and walkable to lots of restaurants and the waterfront. The staff were very friendly and extremely helpful, helping us buy bus tickets and showing us where to go. The room was good too and good value for money.

I like that it os in the heart of the close close to everything,, u can see the ferry sail off from the window.. what i dont like the room is a bit tight but the bed is cozy,, The parking not that confi.. pretty tight.. When i parked id rathe to not to move my car again to go any place far bc of the parking

Don't know what it is officially rated but it felt three star. Provided everything I expect (nice clean room, ensuite, nice breakfast etc), so no complaints and quite pleased. Was particularly delighted that I was allowed in early in the day before check-in time (low season though). Hotel is just across from ferry port and at the centre of town. Very convenient. Reasonably priced

Perfectly located near the ferry terminal. We unfortunately had to cut our visit short due to family bereavement.

Lovely central hotel. Very comfortable and stylish rooms. Spotlessly clean too. Had a lovely sea view. Breakfast was nice although staff not particularly friendly. Also thought the reception staff were okay but not particularly friendly. Shop around if you want to do trips to Troy and Gallipolli. I booked Crowded House tours with Truva travel not far from the hotel. Cheapest but very good too.

Checkin sıkıntılı

The street price was120 Turkish lira compared to nearly 40$ on hotels.com. I got sick and had to extend. They automatically charged the expensive rate WITHOUT my permission. Hotels.com do they have your permission to charge my card for a second night? How dare you? How dare they? Is this a game you both play?

The staff were friendly and helpful the breakfast was good and the area was lovely

Great hotel. Staff incredibly friendly and accommodating. Right in centre and super close to ferry port. Breakfast good. Really good value for money.

Had a nice stay here. The hotel is modern and comfortable with a great location very close to the restaurant district, and bus and ferry stations. Breakfast was pretty good and staff nice. No complaints about this place. Good value.

Nice stay. Close to all. Clean and comfortable. Breakfast is full and quiet nice. Hotel price is reasonable.

It is a great hotel in a great location. Definitely a great value for the money. It is right at the center of the city, with easy access to everywhere, and the rooms are big for a non-US hotel, especially one in a small town.