We enjoyed it very much .but was expensive as we had to pay more for. Changing from Saturday to Friday .then parking on top . Could not fault the staff or accommodation

Excellent stay got to check in very early. Nice modern room comfy bed and pillows

Ive stayed at the hotel du vin before and loved it, but this time was a different story, perhaps because I had a dog with me? Receptionist unfriendly and even ignored me when I asked if the upgrade lottery had any dog friendly rooms. The room itself had dust on every surface including thick grey dust on the ornaments very high up, gunk on the soap dispenser and just generally the bathroom didn't feel clean, hairs in the bath etc. I smiled and said hello to staff who met my eye but didn't even smile back. No one came to collect my room service hanger that I put out at 9pm (I couldn't go to breakfast in the dining room because of the dog) and when I went to ask about my options on discovering the hanger I was just met with a shrug, no apology, and was told I could purchase breakfast "if I wanted". Really disappointing. I love that the hotel du vin welcomes dogs for a fee, but I was also a bit surprised that the dog bed provided was absolutely covered in dog hair from previous pooches that went all over the floor when it was chucked down as well.

Courtyard beautiful. Walking to the train is a little off the beaten path - but the area around the hotel is beautiful

Lovely place to stay for the Quayside or Ouseburn areas. Staff are always friendly and helpful without being overbearing. Shout out to Yassine on reception for his warm welcome, and for sorting us out with a lovely, quiet room. We'll be back

Stayed on the 4th floor in one of the rooms with the tub on the second floor. Really enjoyed our time. Luckily, on a hot day, our room had a Dyson A/C, so helpful for us. Everyone we talked to, from the front desk, to the bartenders, to the wait staff in the restaurant, were friendly and easy to talk to. Our second stay at Hotel du Vin, and we'll definitely be coming back for more stays.

Excellent hotel. Very clean, comfortable, high specification. Very pleasant and helpful staff. Very comfortable bed. Lovely breakfast. Overall super stay.

Check in was odd, due to the monitors on reception you can't see the person talking to you. It's not a good welcome being talked to by a black box!

Beautiful and comfortable room with lovely bathroom. Very clean and quiet

Fantastic hotel

Lovely two night city break in Newcastle. Hotel was lovely as was our room. Great shower. Friendly and helpful staff. Located a few minutes walk away from the quayside. Highly recommend.

Excellent all round. A friendly welcome from the reception staff and knowledgeable information about the area. A nice room with soft furnishings, large warm bathroom and comfortable bed. Thank you for a lovely stay.

Very nicely appointed hotel with an excellent dining room. However, shower and bath arrangement represent a severe safety hazard; safety hand holds must be installed. It is recommended that anyone who is even the slightest bit infirm or has even minor balance issues not stay at this hotel.

Lovely welcome to hotel du vin, we stayed on the night of our wedding and were blown away by the complimentary upgrade we were given, the room and extra touches were fabulous.

Lovely stay at Hotel Du Vin, Newcastle.

Loved the heated floor in the bathroom

The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days

We had a lovely couple of nights in the hotel The staff were very friendly and the hotel was very clean and comfortable Although it is situated about 25 mins walk from the centre we found 2 great pubs nearby.

Lovely space and great view

Lovely accommodation