Great location and comfortable room

I’m writing this in the middle of my stay because this place is nothing like what it advertises. Let’s start with the only positive: the building itself is charming, and the location is convenient, right near the Leaning Tower and plenty of restaurants. Unfortunately, that’s where the good news ends. The rooms on the third floor are stiflingly hot — easily over 80°F inside, even when it’s only 64°F outside. There’s no air conditioning, and if you have a baby, this is not just uncomfortable—it’s potentially dangerous. My 10-month-old can’t sleep and is drenched in sweat. To make matters worse, the room is infested with mosquitoes, and my son is now covered in bites. When I asked the front desk for bug spray, they handed me a plug-in device that requires an adapter—yet they don’t supply one. Completely useless. The staff’s attitude has been indifferent at best, dismissive at worst. Between the suffocating heat, the mosquito problem, and the lack of basic amenities or empathy, this place is absolutely not suitable for families or children. Calling this establishment a “hotel” feels borderline deceptive. Save yourself the stress, especially if you’re traveling with a baby or young kids. This is one of the worst “hotels” I’ve ever stayed in, and I couldn’t be more disappointed.

Really friendly staff, room was clean and had everything we needed

Great location!

Check in was easy and efficient. We were allowed to check in 30 mins early. We didn’t have breakfast so can’t comment. The hotel is in a perfect place for sightseeing, just round the corner from the tower.

I arrived late. The front desk associate was wonderful. She helped with my luggage. Took me to my room and explained everything. So helpful with restaurant information. The room was so nice. Very clean and great bed. Very comfortable. Great place to stay

Convenient

Fantastic staff, great property and great breakfast - everyone was very friendly and the location is just steps from the tower and areas for dining. If we’re ever back in Pisa, we would certainly stay here again

Nice patio facing the Main Street. Comfortable room setting. Staff called cab for us for dinner. Didn’t seem to see any good eating options near the hotel.

Beautiful hotel, beautiful room, we had the Annex room.perfect location for main square, and very helpful staff.

Quick walk to main attractions, friendly & helpful staff, large clean room, breakfast options

Lovely small hotel in a quiet area. It's very convenient short walk for the tower, city wall and many other attractions. Room was a really good size, very comfortable bed and we could just see the tower from the room too. Would definitely recommend.

the location is great. Just a few blocks from the Cathedral and Tower of Pisa. In addition, you are only close to the river, around 10 minutes, so you can explore other areas of Pisa

Not accessible at all. Steep stairs to reception, stairs to rooms. Bed and lilies were hard and uncomfortable. Breakfast was scant. Like a low end best western.

A tired hotel that needs some refurbishment.

Nice place close to sites restaurants and shopping while visiting Pisa.

Convenient location for Tower of Pisa but the road was quite loud. Nice breakfast with beautiful cappuccinos. Spacious rooms.

Very nice place to stay! The rooms were very clean and the staff were all friendly and very helpful in getting you a taxi, or anything they could help you with.

Staff is very nice and helpful. Room was clean and have enough space

Breakfast was delicious! Close to everything!