Overall Ratings & Reviews Helena Sands Hotel

Excellent food and friendly staff.

Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.

Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.

Great place! All of us loved it!

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.

The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!

Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times

Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.

It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas

The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.

nice resort hotel close to the beach, excellent food

we had a wonderful holidays 2 weeks at this hotel

Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.

I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip

A lovely hotel with a wonderful view. A lovely private beach just over the road.

Nice resort; very good food

Impressive, good looking hotel. It is pretty far from all attractions though, historical sites, city center. The beach is just a few steps away. If you do not spend all your time on the beach you would rather rent a car. Spa services are overpriced, there are more affordable services in the hotels nearby. The food is pretty good, however fresh seafood was not available on the menu during my stay. Overall I believe a good value, however, I stayed there when the summer season has not started yet, so may be a different impression in the summer.