Overall Ratings & Reviews Aqua Natura Madeira Hotel

Beautiful view from our hotel room. Excellent customer service. Easy access to the tidal pools. Very walkable. Parking is a bit confusing because it is just down the street. They have construction in front of the hotel but that was fine. Delicious breakfast.

Our room smelt soo badly of mold . Bathroom had mold everywhere that was just painted over. Curtains in the bedroom were also moldy. The hotel is under Renovations The staff was very friendly - unfortunately they were fully booked and had to move us to their other hotel. With some pushing we got our dinners covered. Other hotel room was clean. Food was great. We hope they fix the issues with the Reno’s

After a big day hiking and sightseeing, we relaxed in the hotel and took in the spectacular view. We had half board so dinner was at the Beer House and it was really good with a great selection on the menu

I highly recommend this property. The views were breathtaking. I loved it!

This is the most amazing property with views from everywhere, even the jacuzzi. The staff was very friendly and provided a welcome drink, coupons for the natural pools, and information as needed. The bedrooms were good enough with a very large comfortable bed. Laundry came back a little damp with a strong detergent smell and I expect it's because they hang dry everything in Europe. There was construction going on and the closet didn't allow for a long dress to hang. None of this mattered because the views were so good. The weather was a bit cold and even that didn't matter. I would love to stay here again. I highly recommend it.

The staff was friendly and the views were beautiful. Unfortunately, the location is far from airports and the main island areas for restaurants and shops.

Property was clean and had a great view. The staff was lovely and helpful. The breakfast was great with many options. I would stay there again.

We stayed for a week in this perfect hotel. The location is amazing. Staying with our teenage/early 20's children, we took 3 rooms - 105, 106 and 112. Each room has its own balcony with table and chairs to enjoy the view along with a little pull out drying rack. 105 being the smallest of the 3 rooms has a shower room with the best view of the ocean! 112 has a different view onto the ocean with a beautiful Mountain View combined. All rooms have a minibar. Rooms are clean and bright and it's lovely to fall asleep to the sound of the sea! We stayed half board which is something we don't normally do. Breakfast is varied, well stocked with something for everyone. Evening meal has the same menu every night and whilst there are a range of choices it does get repetitive. Food though is fresh and there are 3 courses. We actually arrived too late on our first night and staff offered us a lunch in the rooftop restaurant which was amazing. The staff are all very accommodating and speak a few languages. Towels are provided for the pool areas just remember to obtain a complimentary entrance ticket from reception before you go as the natural pools are actually run by a different company. We hired a car which we feel is a must in Madeira as this beautiful country has much to see and do. We were glad that we choose to stay in Porto Moniz as it is the quieter side of the island which suited us. The hotel itself was busy but also quiet at night making it the ideal place to stay.

We had a wonderful stay. Very quiet property and close to everything we wanted to see.

The hotel is perfectly positioned about the natural pools and we had a lovely 6 night stay here, using it as a base to explore the island. Our room looked out over the ocean with fantastic views from the balcony. Housekeeping was very efficient and our room very clean and comfortable. We booked our stay on a HB basis and as an anniversary treat. Breakfast was fantastic with plenty of choice. Dinner could be taken at the rooftop restaurant or at the seaview restaurant. We preferred Seaview. However, we arrived to discover extensive renovations right next door to the hotel ..we assumed it was another Business until we called by reception to advise our bookings at Seaview could not be honoured as it was closing to allow kitchen equipment to be transported and installed ' next door' at the hotels new premises!! For the next few days breakfast was served at the rooftop restaurant, which had no means to keep hot food hot and only approx 10/12 tables were undercover and protected from the elements I understand that work needed to happen but I am very disappointed that the hotel were not upfront with the fact that facilities would be out of commission as a result of building work, especially for our anniversary itself. Most of the staff were fantastic and a real credit to the hotel.

I didnt realize this was on the other side of the island. I am happy we stayed here. Very quiet at night and everything you need right there. Be sure to rent a car if staying here. It cost 90 Euros from the airport to the hotel by taxi.

Fantastic!!! The location,the views,the facilities,the staff...everything was wonderful!!! I can't recommend enough!!!!

Beautiful location, wonderful staff, excellent food and would highly recommend.:)

This hotel is situated in a very nice location facing the lava pools.The beds were comfortable, the balcony was spacious with a beautiful view of the ocean and the buffet breakfast was good. It is within walking distance to all sights in Porto Moniz . There is lots of parking available. Staff were friendly and efficient. We appreciated the thoughtful welcome and departure gifts.

Our return visit.

Area was beautiful but the hotel was under construction and parking was very limited

Great views. We are returning for two more nights after Carnaval.

A unique gem of a hotel. The views & sounds of being so close to the sea is incredible. Rooms are clean & modern, dining options, particularly the rooftop restaurant are superb. You definitely will need a hire car if you want to explore the local area, as porto moniz is quite small with just a handful of places to go.

Super friendly staff. Room was clean and comfortable, potentially due for some upgrades tho. Tub had a tall step-up. Stunning views from balcony. Two dining options. Dinner was just ok. Breakfast had just about everything to satisfy everyone. Walkable to other stores and along the waterfront. Super quiet at night.

This hotel is right beside the natural lava pools in which you can swim. The staff were uniquely helpful and friendly - service excellent without being intrusive. Food was very high quality. Hotel was immaculately clean throughout.