Can I say Excellent!!!! Manis and his staff was perfect. I got help with whatever I needed and whatever I didn’t understand as an English only speaker, they were quick to translate and explain.This trip was my first time in Europe and I felt very safe as a solo traveler. I slept with my balcony door open because it was so cool and I never needed the a/c. Yes there is a charge for usage but it was not needed during my stay. Breakfast was good with a lot of options. I would recommend a stay here and I will definitely be back next year.

Excellent hotel in a perfect and serene location. It is new and very clean, strong wifi, comfortable beds and hot water! The management is very warm and kind, family run, definitely will be back! The place deserves more than 5 stars!

4th stay always good, amazing staff, spotlessly clean and a friendly atmosphere at the bar where conversation flows at ease and new friends made.

Overall, the place was nice. It was comfortable, the rooms were fairly big, and the pool area was very relaxing. The booking did mention air conditioning, but because it was the off-season, we were not given the controller, even though it got a little warm in the night. They also do not provide any hand soap, which was a little inconvenient. All-in-all, it was a good stay, though. The staff was very friendly and helpful.

Self catering facilities need to be improved. We had no cooking utensils. Short on plates and bowls. No toaster

Solo travelling woman - I felt safe, the property was clean and had all your basic needs. The staff were amazing, very friendly and helpful and kind. The beach is about 20 mins walk (max) and the old town Malia and the archeological site of the palace of mailia is not far either. I would happily stay here again! Thank you for my stay!

The hotel is located outside of central Malia, which is harder to access by foot if you have luggage. It's walkable and the views are splendid. The air is pure as there are many olive farms surrounding the property. It's also very breazy and It's good value for money. The only annoyance was that they demand a supplement for the aircon of 10 Euros per day, which according to Experia is included in the stay. For the 2 night stay, I wasn't going to protest. Otherwise it's a good budget stay. I would recommend this property for short stays.

The staff is wonderful, management and service at the (breakfast) bar, very helpful and welcoming. We loved the pool, the lobby (incl. pool & ping pong tables) with its bar and its attractive set-up. It took only about a 10-minute leisurely walk to the best restaurants in town (Milos is a must!) and far enough for the hotel to be quiet and relaxing. We'd go back there anytime.

Bardzo dobry stosunek jakości do ceny! Cena przed sezonem bezkonkurencyjna. Bardzo mili właściciele, cicha okolica - świetna baza wypadowa do zwiedzania wschodniej części Krety. Jedyny minus za brak sprzątania pokoju podczas 5 nocy pobytu i ubogie wyposażenie aneksu kuchennego, jednak duży plus za ogólną czystość całego hotelu

Wonderful property, great location and very clean. Manos and his team are great hosts and can’t do enough for you.

Very friendly owners, with the hotel further back from the beach or the louder night life. Great for either family or solo-travel, with cool rooms, a good pool, green lawns around the property and friendly bar/cafe for the evenings. I would definitely return.

I loved staying at the Real Palace, it’s a little bit out of town, 10 mins to old town, 20 mins to the strip and about 30 mins to the beach by foot but it has a lovely pool area and a well stocked bar, with sports on the screens and a lovely atmosphere. The real gems of this hotel though are the owner Manos, who is incredibly kind and helpful and the bar manager Kostas who is literally an absolute legend. I would highly recommend this hotel to anyone, whether its a family or a group and especially if travelling alone because the staff will make sure you have a great time.

Amazing stay in a fantastic social environment. Incredible staff, always willing to help and go out their way for you. Prices were extremely reasonable all around.

Manos and his team couldn't do enough, Costa is fab behind the bar, very clean and beautiful pool and gardens, highly recommended

Lovely place and amazing staff Great accommodation, modern and very clean

very noisy young people in the middle of the night right up till 6.30 in the morning one night(or morning)!Otherwise a very good hotel with a very friendly and helpful staff.

Facility was in great shape and the staff was amazingly friendly. A very festive atmosphere.

In a really nice little spot. Owners very friendly and easy to get on with! Brilliant for exploring around and only 20 minute walk from the nearest beaches. Highly recommend.

Very friendly place and clean

Excellent pool and garden area,too far from town.Bed linen and towels could be better.