9.4
Exceptional
From 16 reviews
Provided by travelers on
Cleanliness

9.7

Room Comfort

9.6

Meal

9.0

Location

9.3

Service and Facilites

9.5

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Traveler Reviews LOTTE City Hotel Jeju

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Customer reviews
Lea M. M.
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Staycation
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9.4
/10
Reviewed 25 week(s) ago
It was pure bliss in this hotel. We had a wonderful stay.
2 people find it helpful
Gin P.
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9.7
/10
Reviewed 72 week(s) ago
It felt like high end hotel, spacious carpark which had many lots available.
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Sri L. P.
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9.7
/10
Reviewed 107 week(s) ago
Only 2 Km from the airport (4400 KRW for taxi) and I got free room upgrade. Easy check in with warm welcome from receptionist, clean room, and lot of food restaurants around hotel. They are not providing toothbrush, so bring your own or just buy it in nearest convenience store. If you need a taxi, just ask to lobby man, he will call a taxi for you. Definitely my first choice for my next visit to Jeju Island.
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James K. N.
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Family
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9.7
/10
Reviewed 322 week(s) ago
The hotel service is very good, the concierge and receptionist are very nice and friendly they wanna help us to get the taxi, give a warm smile too also they wanna help us and give us advice for the place to eat. The breakfast is nice too, as the taste and the various of the food is so good. The room is also tidy and clean. So overall it's awsome and so recomended.
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1 people find it helpful
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Murti N.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 331 week(s) ago
Nice hotel in Jeju. I’ll stay here when come back to Jeju.
1 people find it helpful
Nuri S. V.
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Family
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9.7
/10
Reviewed 338 week(s) ago
This hotel is right in the city center, close to the airport, a taxi ride is only 4000 krw, one building with lotte duty free. Next to the right and front of the hotel are many well-known brand shops that can be done on foot. Kaar baths are very comfortable, the toilet and the water are warm (can be set cold or warm) the pool bathrooms are very clean, nice and comfortable, the swimming pool is warm, the sauna is also very clean and comfortable. Exit the hotel or the room is very cold, but as soon as you enter the hotel, the bathroom pool, lobby room is warm. All staff are very friendly, concierge always helps find a taxi. Once recommended, my next trip to Seoul made me not hesitate to book Lotte hotel again.
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4 people find it helpful
david s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
I arrived at 9 in the morning, apparently there was still an available room, I was given a check-in, even though the check-in time was 2pm.
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ZAHAR B. A.
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 348 week(s) ago
Very clean room, no dust! I haven't sneeze compared to other hotel that I have stay before. The service and hospitality a great especially the concierge desk women solving the drop off service issue to the airport.
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YENY P.
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Family
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9.1
/10
Reviewed 382 week(s) ago
Location is good... Room is big
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Ikawan Ikawan
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Romantic
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8.5
/10
Reviewed 399 week(s) ago
Everything is good, the room is big and clean.
1 people find it helpful
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