Overall Ratings & Reviews Hotel Ilan

Clean, high standards

A

Had a fantastic stay here, the staff are polite and helpful. There is a lot of history with this hotel as with Lublin itself

Highly recommend.

This hotel has character, well furnished ,very nice comfortable bed , warm, amazing buffet breakfast ,staff are great ,water in the shower was a bit hit and miss ,not always warm ,10 minutes walk to the old town ,a fridge in the room and this pace would be a 10 for me

The opportunity to be on the historic Chachmei Lublin Yeshiva and pray there was terrific.

It's been the best hotel experience in Poland over the past month. We are delighted.

Definitely not a 4* hotel - more like a 2* - lovely building and clean room, but stained, patched carpets, an air conditioner that didn't cool the room (in a heatwave), and you had to specifically request the controller. Generally poor facilities. Apart from the very nice man on check in, the staff didn't seem interested at all - lady when I checked out didn't even interrupt her phone call. Breakfast staff didn't seen to be trained at all - 'hot' items were left to go cold and with no burner under the trays, bread and milk ran out and not replaced, staff disappeared. This is very surprising in Poland where hotel staff are generally outstanding.

Pleasant and comfortable old fashioned hotel. Great breakfast and polite staff.

The location was good, service of the team was friendly and the room was quite and comfortable. There were three issues that need fixing. The shower tab was broken, the arm of the single chair was broken and the sofa has problems on one side.

This is a 2*, not a 4* hotel. The rating is misleading, I would have never booked it it it was properly rated. There was no fridge inside the room. We had to go down to the reception, because the phone in the room didn’t work, to ask for one, which was at least brought fast, empty and of course not cold. The room had A/C, but not remote control, which was kept at the reception. You have to ask for it. There was no light on the second floor, so when we returned from the city, we had to walk in the dark from the elevator to the room. It took two days to have the lights fixed. The safe in the room didn’t work. We were promised to be fixed, but it wasn’t. The room wasn’t clean, the only thing the cleaning stuff did during our 3 days stay was to empty once the garbage bags. The pillows should be changed, are very used. The bathroom OK. The breakfast was good. The stuff at the reception was pleasant. The rest is terrible. The sidewalk in front of the hotel’s wall was very dirty, it looked like it wasn’t clean in ages.

very pleasant stay.

Overall very nice.

Good location, nice and cozy hotel in Lublin. Recommend

The Hotel was beautiful as it was in an old Jewish school with on the top Floor a Synagoge and a Museum. The Location was good and walkable to town. Good facilities like a gym and a Sauna. And the Restaurant was good, with Special dishes.

I will recommend this hotel for many reasons, one is a short distance to Old Town, and the other the most delicious breakfast ever. Very helpful and friendly staff, extremely satisfied with the stay

A very interesting historic and well preserved place. Well done

Staff friendly, outstanding customer support and attention

We came to Lublin to see the Majdanek concentration camp, and this hotel was ideally positioned by a bus stop for bus 156 to Majdanek. It also is only 2 bus stops or an easy 1km walk to the main bus station for Krakow or Warsaw. Receptionist was very helpful.

Spacious and clean rooms, comfortable beds, quiet hallways: all good!