Overall Ratings & Reviews Holiday Inn Express & Suites STARKVILLE by IHG, an IHG Hotel

Nice stay

The room was nice. The tub needs some attention in the shower curtain needed to be replaced quite a while ago.

The lady who checked us in was very nice and friendly.

Arrived 3:35pm on Friday, Checked in, went to room and dropped off luggage and left for fireworks, I realized after leaving the hotel that there was no saga in the room I called hotel from fireworks event and spoke with Yolonda and explained the situation she called me back and explained I should of told her at check-in so I thought my bad my mistake..came back at to hotel 11pm and went to room, It didn’t sit well with me as there were 5 of us in the room and it only had 2 Queen beds… I went to front desk and spoke to Mitchell first he was so understanding and took 100% accountability and told me it was the front desks fault and not mine which I appreciated so much. he offered me a partial refund or an extra room comped So I took the extra room which I could get the next day, so next day checked in to the second room and who ever was in it before us wet the bed so we couldn’t stay there… so got a 3rd room from Yolonda this was not a great situation at all and only thanks to Mitchell and Yolonda it was sorted with a lot of moving about, so I’m telling everyone to make sure your room is correct when you arrive at front desk

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Everything was good

We have stayed here twice this past year and while it is convenient, the smell of the rooms and the cleanliness just isn't up to par. Both our rooms has brown stains on the chair and carpet. Honestly it looked like feces. The hallway on the 3rd floor smelled like mold and vomit. Both our rooms on the 3rd and 4th floor were also must and the smell of mold/ bleach gave me a headache. The wifi was so slow that I could not use it for work commitments I had to get done on my computer. I had to get a hotspot on my phone to use my computer. The TV's are hard to work as there are 2 remotes but only one works rot turn on TYV and to work volume. The other one does the Guide and channel choices. Both remotes and the phone were so dirty we left to get Clorox wipes to wipe everything down. Unfortunately we will goes elsewhere next time. The star was very nice, helpful and accommodating, just the hotel needs an overhaul, like ripping up the carpets and cleaning rooms better.

Staff was amazing friendly and helpful. Room were niceeeee beds so comfortable, pool water nice and not too cold. We will be back

Convent to campus. Clean.

Rooms were clean and comfortable

Every staff member we encountered were all very friendly and helpful. Hotel was clean and comfortable. Great location, close to many restaurants and a short drive to MSU campus. Will stay here again!

friendly staff clean and beautiful room good breakfast this will deff be where we stay again

The hotel is convenient located near Ms state, food, and shops. Miss Yolonda was amazing.

In town for graduation. Hotel was clean. Staff was friendly. Pool was lovely for the short break that we got.

Our stay was great and the staff was wonderful. However I booked 2 queen beds months in advance and then the day of was notified it wasn’t available. We had to use a pullout couch, which was very uncomfortable.

Front desk was very accommodating. The room was very damp. Carpet was wet along with the tile floor and it smelled like mildew. The bed needs to be replaced.

Clean hotel. Decent free breakfast. Would stay again

There were two bugs in my room: one in the tub and another on the desk in the main room.

Nice.

So pet friendly!