8.5
Very Good
From 8,339 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Crystal Lotus Hotel
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Staff Friendliness (113)
Bedroom (102)
Ambiance (94)
Hotel Area (93)
Bathroom (91)
Distance to City Center (89)
Family Friendly (89)
Accessibility (88)
Variety (81)
Taste (78)
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Traveler Reviews Crystal Lotus Hotel

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Customer reviews
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Rangga H.
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 day(s) ago
Comfortable, safe, and recommended 👍
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s***y
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Business
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10.0
/10
Reviewed 1 week(s) ago
The staff are friendly and smile a lot... good quality
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T***a
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
This is the third time every time I go to Jogja, I definitely stay here. The service is good, the staff are friendly, the manager on duty, Mr. Gading, is very friendly and helpful. It's just that there are small ants in my room, but otherwise everything is okay.
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Accommodation's Reply
13 Aug 2025
Thank you, Ms. Tiara, for taking the time to provide a positive and detailed review through Traveloka. We greatly appreciate it. We are delighted to know that all our employees went the extra mile to ensure your stay at Crystal Lotus Hotel Yogyakarta was a memorable one. We will share your appreciation for the comfort during your stay and the excellent service provided by our employees with all of our employees as a token of our appreciation for all of our hard work. Our employees are always our greatest asset and strength, and we will make sure they know that you appreciate and value their efforts in providing the best service. Thank you again, and we look forward to welcoming you back to Crystal Lotus Hotel on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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l***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the service is good.
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Accommodation's Reply
11 Aug 2025
I'm very pleased to hear that Mr. Lukita found our staff friendly and helpful. It's certainly our goal at Crystal Lotus Hotel Yogyakarta that all our staff go the extra mile to provide the best service to our guests. We'll share your feedback with the entire team so they know their efforts are appreciated. Thank you so much for sharing your experience, and we look forward to welcoming you again. Best regards, Ali Rifki, General Manager.
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r***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
view from the deluxe twin room in the morning.
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Accommodation's Reply
11 Aug 2025
We're delighted that Ms. Rizka enjoyed the comfort of her room and the view of the hotel grounds. Your review will help others choose their accommodations, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back again soon. Best regards, Ali Rifki, General Manager.
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Yanis A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff is very friendly, I asked for a greeting from the hotel and it was granted and it was free, thank you Lotus Hotel, I made the right choice to stay here for this year's holiday, it is recommended for families or couples😍🥰
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Accommodation's Reply
11 Aug 2025
Thank you, Ms. Yanis, for sharing your positive review and recommending us to travelers planning to stay in the Yogyakarta area. We are pleased to hear that your stay at Crystal Lotus Hotel met your expectations and that you were impressed with the facilities we provide. We hope you will choose Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you back again. Best regards, Ali Rifki, General Manager.
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I***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly service, thank you for enjoying your holiday with us. Please keep it up.
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Accommodation's Reply
11 Aug 2025
Thank you very much for taking the time to write a positive review on your recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that Ms. Iswatun Noor liked our room, facilities, hotel location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us a positive review and recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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w***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
"The service was very friendly and professional. The rooms were clean, comfortable, and fully equipped. The location is also strategic, close to various tourist attractions and culinary delights. Highly recommend a stay here!"
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Thank you very much, Mr. Wasis, for taking the time to write a positive review of your recent visit to Crystal Lotus Hotel Yogyakarta. We are very pleased to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us such a detailed, positive review and recommending us to travelers planning to stay in the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager
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benny i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The mineral water did not available
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Accommodation's Reply
05 Aug 2025
Dear Mr. Benny, Thank you for choosing Crystal Lotus Hotel as your accommodation during your trip to Yogyakarta. We apologize for some things that did not meet your expectations, such as reducing plastic waste by replacing mineral water bottles with glass. We appreciate your review as a top priority for continuous service improvements in the future, in line with our commitment to always provide excellent service to our guests. We hope this will not deter you from returning to stay again in the future. Thank you, we look forward to welcoming you back again on another occasion. Regards, Ali Rifki, General Manager
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b***y
icon-Business
Business
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the service is top-notch. Recommended for a family staycation. One of the few hotels with balconies. If you're lucky, you might even get a mountain view.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you very much for taking the time to write a positive review on Mr. Budhy's recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you liked our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us 10 points and recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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N***a
icon-Leisure
Leisure
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8.2
/10
Reviewed 5 week(s) ago
First impressions upon entering the lobby were good. The room was clean and comfortable, with a balcony. Unfortunately, the shower had a fixed showerhead, which was a bit tricky for those with toddlers. The service was friendly, both at the reception and the bellboy. Unfortunately, it said check-in was at 2, but the room wasn't ready until after 2. The other room (I booked 2 rooms) wasn't ready until 3. It was quite annoying because I was in a rush to get to an event.
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Accommodation's Reply
23 Jul 2025
Dear Ms. Nadia Izmi Carissa Imayanti, we would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation choice during your trip to Yogyakarta. We apologize for some things that did not meet your expectations. We have taken several necessary actions to ensure this does not happen again in the future. We appreciate your review as a top priority for improving our service quality in the future in accordance with our commitment to always provide excellent service to our guests. We hope this will not deter Ms. Izmi from returning to stay in the future. Thank you, We look forward to welcoming you back again on another occasion. Regards, Ali Rifki. General Manager.
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a***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable and strategic location, clean, friendly, open model hotel lobby
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you very much for taking the time to write a positive review on Mr. Adi Priyo Sembodo's recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you enjoyed our room, facilities, cleanliness, location, and the friendliness of our staff—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for your excellent review and for recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager
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V***A
icon-Staycation
Staycation
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8.8
/10
Reviewed 5 week(s) ago
A good and comfortable choice of accommodation while in Jogja. Friendly prices,
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
We're delighted that Ms. Veira Cristyana enjoyed the comfort of her room at Crystal Lotus Hotel. Your review can help others choose their accommodations, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back again soon. Best regards, Ali Rifki, General Manager.
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is clean, cozy, has many facilities and the hotel staff are very kind, friendly and willing to help us.
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Accommodation's Reply
23 Jul 2025
Thank you for giving Crystal Lotus Hotel Yogyakarta such a positive review. We are pleased that Mr. Fauzan appreciated the cleanliness of the hotel area as well as the excellent service and friendliness of the staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others in choosing accommodations, especially in the Yogyakarta area. Thank you, and we look forward to welcoming you back again soon. Regards, Ali Rifki, General Manager
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nani a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel is clean, the breakfast is delicious and varied. The rooms are comfortable and very clean. The swimming pool is clean. Thengkyu Cristal Lotus.
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3 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for giving Crystal Lotus Hotel Yogyakarta a positive review and a 10-point rating through Traveloka. We are delighted that Ms. Nani enjoyed the variety and deliciousness of the food menu provided by the kitchen team, the cleanliness of the hotel area, and the excellent service and friendliness of the employees. This is part of our commitment to making Ms. Nani's stay memorable and enjoyable. Your review can help others in choosing accommodations and restaurants, especially in the Yogyakarta area. Thank you, and we look forward to welcoming you back again soon. Regards, Ali Rifki, General Manager.
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F***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Overall the hotel is okay.................................
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Accommodation's Reply
12 Jul 2025
Thank you, Mr. Fendy, for sharing your positive review. We are pleased to hear that you enjoyed our facilities during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you back again. Best regards, Ali Rifki, General Manager.
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Listya R. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This was like my 3rd time staying at this hotel (i lived in Jogja tho). What i like the most from staying here was the location and the details of how their HK staff made up our room! Unfortunately i forgot to ask his name (the way he’s tidying up our stuff/really detail-oriented kind of person, was perfect). I was amazed by how he organized it (the position of the toothbrush, soap and our belongings such as snacks & clothes/it was laying around before). The reception team was also helpful (we hv arrived in Jogja from Jakarta around 4am, so sleepy and exhausted). At noon i decided to bring my scooter to the hotel and hell ja, the security/all the people in the basement is really nice (full of smiles and friendly). He assisted me with my scooter! Gut gemacht👍🏻 As a person who also work in the hospitality industry for the past 10 years, i wrote this review from my honest experience & would love to recommend this hotel to you (whoever reads this).
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Accommodation's Reply
23 Jul 2025
Thank you for taking the time to leave a positive and detailed review through Traveloka. We greatly appreciate it. We are delighted to know that all our staff went the extra mile to ensure that Ms. Listya Ragil's stay at Crystal Lotus Hotel Yogyakarta was a memorable one. We will share your appreciation for the comfort during your stay and the excellent service provided by our staff with all our staff as a token of our appreciation for their hard work. Our staff are always our greatest asset and strength, and we will make sure they know that Ms. Listya Ragil appreciates and values their efforts in providing the best service. Thank you again, and we look forward to welcoming you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Friendly service.. Comfortable room
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Accommodation's Reply
23 Jul 2025
Thank you, Ms. Herlina, for sharing your positive feedback and providing such an interesting review of Crystal Lotus. We are pleased to hear that you were impressed with the friendliness of the staff and the comfort of the room we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel again for your next visit to Yogyakarta. We look forward to welcoming you back again. Regards, Ali Rifki, General Manager.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel facilities are okay, there is a bathtub and balcony.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
We are delighted that Mr. Irfan Habiburrahman enjoyed the comfort of his room and the view of the hotel grounds. Your review will help others choose their accommodations, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back again soon. Best regards, Ali Rifki, General Manager.
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Cholifatuss
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The place is in the middle of the city, the service is really good, the breakfast menu is all yummy, highly recommended 👍🏻
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you very much for taking the time to write a positive review on your recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for your excellent review and for recommending us to travelers planning to stay in the Yogyakarta area. We look forward to welcoming you back on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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