Check-in: despite arriving at 3pm, nobody was manning the counter and we had to wait 15min until the guy came. We were given a different room than what we booked too. NOT an upgrade. Room itself: basic, nice aesthetic deco, but very poor noise canceling. We could hear everything happening in the room next to ours (could hear them using the toilet, etc). Location: central, a lot of good food within walking distance. 10/10 would not recommend. It ' s a pity, The Happy 8 Sepetang was better managed and constructed.