8.7
Very Good
From 662 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.0

Location

8.9

Service and Facilites

8.7

People often mention about Citadines DPulze Cyberjaya
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Ambiance (6)
Room Space (6)
Surroundings (5)
Staff Friendliness (5)
Bedroom (5)
Hotel Area (5)
Bathroom (4)
Accessibility (3)
Family Friendly (3)
Check-in/out Time (3)
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Traveler Reviews Citadines DPulze Cyberjaya

Number of reviews per page
20
40
Customer reviews
E***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Hotels in the mall. Many delicious places to eat, recommended for families.
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
Z***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Worth it, big room, easy parking access, easy mall access. Always meeting in Putrajaya 15 minutes away. At night you can watch TGV cinema. Cheap price
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Always my favourite hotel when come to Cyberjaya... Keep it up, thank you...
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Guest Service Manager
JOVE M. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The room unit is very clean and comfortable, food is great, but the facilities of the gym room and swimming pool are not maintained. But overall, it is OK.
1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
P***C
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Clean & quiet room for relaxing
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Accommodation's Reply
18 Apr 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
If you're looking for a nice neighborhood and vicinity to places such as mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
H***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
I use to stay next door and change here. So far its better and the Staff is friendly and accomodating.
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Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
W***n
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 33 week(s) ago
Arrive 11 pm to check in; The reception staff warmly entertain our need. Room very clean & good ambiance. We enjoy our stay here except for breakfast not very good
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
All the best. Parking is also a flat rate because hotel guests will only be more interested if there is a restaurant buffet breakfast instead of packed food to the room. Easy access to the Mall next door just follow the door on the side of the hotel. A swimming pool is available.
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
A***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 60 week(s) ago
Nice location. Connected to d pulze shopping. Rooms clean and comfortable.
1 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Khaltinie R.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 66 week(s) ago
mesra pelangan memang terbaik akan datang lagi ..
1 people find it helpful
Accommodation's Reply
20 May 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 67 week(s) ago
Nice place but everywhere is far from the city, Grab fare is twice as expensive to make food to take to the mall.
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Accommodation's Reply
19 Apr 2024
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
ANAN K. I. B. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 77 week(s) ago
I would highly recommend to others.
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Accommodation's Reply
12 Feb 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
syamsulkamalmohd
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Pelayan kaunter mesra dan cepat
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Accommodation's Reply
29 Jan 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Deddy T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 85 week(s) ago
The room is really dirty, I asked to clean it but it's still dirty. The standard must be raised further.
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Guest Service Manager
Nik Muhammad Amir Syakkib Bin Nik Zulkifli
icon-origin-TRAVELOKA
9.0
/10
Reviewed 102 week(s) ago
Good spacious room, convenient parking The air conditioner in the bedroom is a bit loud.
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1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Ardy B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
The best hotel in Cyberjaya, just go down to the room in the lobby and there is an access door to Dpulze Mall. Parking using T&G one time entrance RM3.30 (must be validated at the lobby counter). There is plenty of parking but it depends on the peak season or school holidays. The room is really comfortable, I got a queen bed and there is 1 long sofa. The room is equipped with a kitchen cabinet, fridge and cupboard. Overall, this hotel is really the best for healing and having a quiet vacation. If you are hungry, you can go down to the Mall below the hotel and there is a TGV cinema. Forget the plaque, this hotel has a swimming pool and a gym but when we checked in both facilities could not be used due to renovations. If possible, give me a comfortable pillow, it's very soft and uncomfortable.
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Accommodation's Reply
16 Jul 2023
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
It 's my second stay at this apartment hotel, it will always be my choice because I like the environment, the cleanlines, the hotel staffs, and the convenience of this hotel, the best!
2 people find it helpful
Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
SITI A. B. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
The air in room was smell bad dan disgusting. The water in pool is cold and there was no pool towel service.
1 people find it helpful
Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle
icon-origin-TRAVELOKA
9.7
/10
Reviewed 148 week(s) ago
The environment are nice, room is clean and tidy, the staff are very friendly and helpful, especially when my kid keep playing the master bedroom door and make the door locked twice, the staff are very kind and help us to open and open it again. Thank you very much.
1 people find it helpful
Accommodation's Reply
18 Oct 2022
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Number of reviews per page
20
40