Guillermo was the nicest, sweetest and most competent server we had on our entire trip. Hold on to him, he’s a treasure !

This property is beautiful! The pictures don’t do it justice. I like that it was quiet. It isn’t near downtown Izamal but cabs are cheap about 250 pesos. Only 10 bedrooms available. My two complaints dinner was very slow. Took over an hour. I wish they would have brought our appetizer and drinks first but they brought everything at once. Second complaint there is only outdoor eating unless you decide to eat in your room in the dining area there were a lot of flies. I understand we were outdoors but it drove me crazy. But seriously don’t let that stop you from going that’s how beautiful this place is!

The property is just outside of town. It is a perfect little getaway to just get away and relax or just unwind. I highly recommend staying here at this hidden gem. More of a couples place but families welcomed.

The property is beautiful. However I dislike some details . The room bathroom does not have a door and it is separated from bedroom only with a thin courtain. The bed mattress was bad. The AC unit is not enough to cool the room and the fan is very noisy. Restaurant is outdoors, in the patio, and there are no fans to keep the patio fresh. Restaurant did not have available all items mentioned in the menu.

The Hacienda is beautiful and simple and we enjoyed our stay. The staff are friendly and it was good value. It’s also very clean and the architecture is stunning.

It is a beautiful place We really enjoyed the room and the design of the hacienda

A real hacienda to stay at, rooms were rustic but cool, a good experience over all

This is the most unique stay I've ever had. It is a converted Hacienda and the rooms have names, not numbers. We stayed in Poppy, one of the large rooms on the main building. The ceilings must have been 18 feet tall and the rooms are gorgeous. There is no door between the main room and the restroom; only a curtain. The shower is enormous and beautiful, but the water pressure was low. The included breakfast was delicious, but this is in the countryside and there are critters flying around. It's also incredibly warm. There's no parking lot, only a grassy area. You have to leave the road on a side road to get here, so don't turn exactly when the GPS tells you unless you want to drive down a rocky hill. The air conditioner doesn't keep it cool to American standards. You can use the Jet mode to get a little more air out of it. I also travel with a little USB fan. There is a ceiling fan that helps a little. We would stay here again. Izamal is a lovely city. This is about 3 mile out of town. The staff were very friendly. I speak Spanish so I don't know how well they speak English.

Quaint Beautiful Great breakfast And Izamal a short drive away is lovely to walk around too

This Hacienda is beautiful. Each room is unique and beautiful and spotlessly clean. The food at the restaurant was very good. It’s only 10 minutes away from the beautiful town of Izamal so the location is perfect if you have a car. We loved this hotel and will definitely be back.

EXCELENTE lugar. La alberca está super agradable para estar un buen rato, buena temperatura y muy bonito el alrededor. El personal super amable y servicial. Buenas opciones en el menu para desayuno, comida y cena, la hacienda esta preciosa, se siente mucha paz con estar ahi. Cuartos muy amplios.

excelente ubicacion

A very beautiful property... tranquil and well designed.... i wish there was coffee ready at 630 am.... but thats just me

This Haçienda is 9 minutes outside of town and surrounded by countryside The front and public parts of the hotel are very attractive and have a faded beauty that is lovely. Our room was fine if a little tired and needed some love. The young woman who checked us in may have been having a bad day but she was very short with us, looking pointedly at her watch as if to say our presence wasn’t convenient and quick to tell us what we couldn't do or have rather than what we could. We noticed she treated an elderly couple similarly later and even made them carry all their bags to their room in the grounds. The other staff were sweet but breakfast service was agonisingly slow. We checked out fast. Fine for an overnight but don’t seek it out unless you hear they’ve worked on the service!

Had a great stay. The upgrade to the Master suite is a good investment

Very nice ex hacienda transformed into a hotel Very good breakfast We liked our stay

Lovely spot for a couple of nights stay. The nicest place we stayed during our 2 weeks in Mexico. Beautiful quiet grounds. Good breakfast and dinners, good value. It's a few km outside of town of Izamal so best if you have rental car.

This could easily be 5 stars but the property maintenence is seriously lacking and the customer service is possibly the worst I have ever encountered. Do not expect a coffee, tea or water before 8am or after 8pm.

This is a lovely property where you feel safe snd comfortable. It's awesome.

Third time here and love it every time!!