Dear Aris P, First of all, we would like to thank you for choosing our hotel as your accommodation during your stay in Madiun and for taking the time to write a review of our hotel. We have read your detailed review and apologize for the inconvenience caused. We know that this review did not meet your expectations. We have taken note of your comments and brought them to an internal meeting for follow-up and improvements. Regarding the busy swimming pool issue, we are pleased to inform you that both Aston and Fave rooms are full every week. Therefore, the use of facilities such as the swimming pool will also be full. We apologize once again for the inconvenience. We hope to see you again when you visit Madiun and will certainly receive even better service from us. Thank you and best regards, Reza Fahlefi, Front Office Manager