Overall Ratings & Reviews Grand City Hotel Cancun - Near Market 28

Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.

It was good a little bit noisy but good stay!

La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.

n/a

We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!

Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.

Affordable price, great service!

The toilets smelled really bad and was not very clean. The rooms smelled bad as well

The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.

Staff was nice and very clean

Muy bonito lugar, solo le falta mejorar un poco la condición de los muebles como los sillones. Cerca de restaurantes y tiendas y la vida nocturna.

A nice place to stay in

Excellent service

Terrible

Clean, helpful staff and access to places I want to go to

The staff's so kindly.

The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!

It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.

I liked the room itself it was small and simple and had what I needed there is a cute bar down the street that I hung out at one night but it's across the street from the hospital and not exactly the greatest of neighborhoods. The tour buses don't come to this hotel so you either have to get an Uber or figure out how to walk to the nearest pick up spot. For my quick stay this was fine but if I was staying longer than two or three days I would definitely find somewhere more accommodating, closer to restaurants and transportation. I didn't have that much interaction with the staff but they were friendly, useful and spoke English.