Overall Ratings & Reviews Kouros Palace Hotel

Far from shopping stores

Most of the staff were fantastic, room was nice, everything was made very easy and relaxing.

Lovely stay

Beautiful location. Checkin was a bit onerous. It seems to cater to an all-inclusive international crowd. We had stayed the week before and enjoyed an upgrade. We decided to re-book on the way back. Unfortunately, the air conditioners in one room were not working well and dripped on the bed and the suitcases. No other rooms were offered. We’re waiting to see if we can get some kind of refund as we couldn’t sleep with water dripping on us.

Enjoyed our week stay at the Kouros Palace. We were upgraded to a Junior Suite on arrival which was a nice bonus. Guests are transported to their room via golf buggy towhich also ran people to the beach. Resort is quite hilly so could be an issue for those with mobility problems. - Hotel gardens and pool areas were nice and had lovely views of the gardens and sea. Never struggled to get a lounger although we did struggle to get ones on the shade at times as the umbrellas don't move. - Always found something to eat at the buffet and found everything to be well cooked and tasty. Choice maybe somewhat limited compared to other places. Theme nights were advertised but most dishes were the same with one themed option. - Rooms a little dated but comfortable, quiet and offering plenty of storage. Air con was perfect for during the heat wave. Bathroom however had no fan so it could get very hot after showering. - Found maid service to be a little limited. We were aware they didn't service the room daily however felt that when they did visit small details were missed eg. Not topping up empty toiletries. - Didn't make use of any entertainment options however there appeared to be a good daily programme for those who wanted to participate. - Overall a good stay which was relaxing and peaceful. I would agree with other guests that it is not 5 star service or surroundings in the hotel. I would put it more in line with 4 star in terms of the overall experience.

My stay was more than I expected. I loved every but of it.

The grounds were absolutely beautiful and the beautiful was sandy and nice. The staff was super friendly and accommodating.

We had the private pool room. There are only 6 of these rooms on the whole complex. The room and pool were cleaned daily and the pool was an excellent size. We did not need to enter any of the main pools. All Inclusive is a must when staying here but the food is very much the same every am/pm. There seem to be different ‘theme’ nights for food but I couldn’t tell what night what supposed to be what theme. The food taste and quality was not what was expected from a 5 star hotel and seemed basic. I suppose this is expected for buffet style dining. Staff were very helpful with regards to day trips/local places to visit etc. daily bus (book two days before) to Kos town. Also daily bus to the local Lido (no need to book this) Beach is a small distance walk (5 minutes) and a member of staff is on the beach throughout the day taking drinks orders which is very good! Going home from the beach is slightly uphill. Snacks during the days consist of biscuits, cake slices and ice cream only. Our rooftop dinner booking was cancelled due to weather? But the weather was beautiful so unsure why. We booked for our last evening in the hotel so could not rebook for another day. It’s a shame as we were looking forward to a change of food! Asked for an iron three days in a row and was told housekeeping will deliver it to the room, one was never delivered to us. Room was booked for Four but there were only two cups and saucers and two glasses. Not enough teabags/milk/coffee provided in the room.

Very nice hotel friendly staff clean and close to airport

Great location close airport

They where neither friendly nor helpful, full of tourist groups with standard packages, not interested in having people for 1 night stay.

The hotel was well maintained and super for young families. Staff were pleasant and helpful. Would recommend.

A lovely place. Good food, Lovely and Helpful Staff who cant do enough to make you happy. There are several excursions that are available to guests. These cost a little but are worth it and much better than just laying around the pool all day. The only downsides to this are place are (i) WIFI is not available in the Hotel's Rooms. Therefore, if you need to do something on your laptop or on your phone and don't have data on your phone. you will need to come and sit in the Hub of the Hotel or the Reception and (ii) There is no cashpoint / ATM on site, so if you did not fly in with cash and need to access cash, you will need to take a taxi into town (which will cost give or take 20 Euros each way) in order to access a Cashpoint / ATM. Therefore, a lovely place, but with these drawbacks, it cannot yet justify calling itself 5 Star.

Good hotel for families. Amazing beach. a quiet place.

A wonderful calm environment with very young families and older families combined - the two pools were perfect with little ones using the top pool and couples and older teens using the lower pool. The hotel is not walking distance to anywhere, which made it difficult for us to grab some lunch or dinner elsewhere - we were a 10 euro taxi ride away from the local village, and not on an all inclusive package. We had to opt in to dine fully for lunch or dinner (which we weren't keen to do as food & alcohol were a very bog standard buffet) and the hotel had nothing for sale which was cafe style - paninis, pizza etc. The market shop over the road had packet cheese and nothing else, and didn't sell bread! It did feel like we couldn't just snack after a late brekki and then eat out later - 2 taxi rides to town seemed like an effort when we were set up round the pool for the day. Towards the end of the week we discovered Dolphin Bay, which was a shack of a restaurant 10 mins walk away, but a real find! Food and hospitality were wonderfully Greek, with amazing views! All in all, everything was fine - not perfect, but good.

We were very pleased on arrival at the hotel with its overall appearance and the checking in. They had also provided some rolls and water in our room due to our late arrival. not all the staff had the same friendly manner, in particular the restaurant staff some of which were rude. Also our room did not have a regular change of towels - we put dirty towels in the bath but these were sometimes just hung back up! My daughter also found dead ants in her bed one morning and the floor was not cleaned as often as was required. There were tea and coffee making facilities in the room. We were a family room for 4, but is was only equipped with 2 cups and saucers, no milk sachets and the tea bags were not refilled. Some of the staff were delightful, this includes Maria who does a wonderful massage at the spa. However it was hit and miss at breakfast to get a hot drink from the elderly gentleman, Vasilia. The hotel really needs to tidy up the beach. There were old and broken sun loungers, umbrellas and wood along parts of the beach, certainly not what you would expect from a 5 star hotel, and really wouldn't take a lot of effort to make lovely, as the setting is wonderful. Also one of the pools should be adult only. We saw, 2 children pass faeces in the pool. In summary, parts are very good but it isn't consistent throughout the hotel. If you don't take the all inclusive would recommend a car for your stay. cheaper to hire in town rather than across the road.

We were lucky to have a hire car to be able to drive to and from as the hotel is away from the port. Our room had a great view overlooking the water and they provided a complimentary breakfast which was like a huge smorgasbord - amazing!

Ein verlassener Ort, 5 Stern sehr übertrieben, eher 3 Sterne, das Essen ist immer gleich, kein Unterhaltungsprogramm. Aber

Alles ist gut, würde ich empfehlen, nur die Animation ist viel zu laut und der Gast hat keine Möglichkeit einen ruhigen Raum zu finden er muss dann schon aufs Zimmer gehen

Sehr gut