Best Western Hotel Plaza Matamoros

Explore Best Western Hotel Plaza Matamoros
8.4
Very Good
From 717 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Traveler Reviews Best Western Hotel Plaza Matamoros

Number of reviews per page
20
40
Top reviews
Zenaida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Está espectacular
Eliazar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We truly enjoyed our stay here! This is not the first time we’ve stayed in Matamoros, but it is the first time we have booked this hotel. The complimentary breakfast was delicious, rooms were squeaky clean, beds were very comfortable. The bathroom was very spacious and the water pressure was excellent. There was also a very convenient parking area right next to the hotel. We were able to enjoy the pool and it was quiet and relaxing and well maintained. Staff was incredibly friendly and accommodating, highly recommend this hotel for your Matamoros stay!
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Joaquin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel limpio y el personal muy amable
Jerry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Zenaida
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Fantastico
Zenaida
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Es un lugar buenisimo para quedarse uno en familia
Liliana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Convenient location right next to center market.
Carla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Dmitry
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This hotel is likely the best one in town. It is very clean and safe, and so is the area around the hotel. It has beautiful architecture and decorations, rooms are remarkably comfortable and quiet. Ideal for working remotely, too. Restaurant on site has good basic food, and there are good restaurants in the area. Pool is great - large enough for swimming laps and beautiful, too. But the best part is how friendly the staff is! Owner is on site, too, most of the time. If I am ever in Matamoros again, will only stay here!
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Jose E
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice place and convenient
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Algunas camaristas no hacen bien el aseo de las habitaciones, no lavan el baño y no cambian las sabanas
Ross
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Yo sienpre escojo este hotel por la comodidad y el servicio,pero esta ultima vez q me quede ay pata ser exacta Marzo 1 deje olvidado mi MK smart watch y cuando llame para desirles q lo olvide y no estaba en mi maleta oh carro dijieron q nunca encontraron nada y wl ultimo lugar q marka es ay no puedo creer q no sean honestos en ese sentido.
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Carlos
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Need cleaning
Jane
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
JOSE GUILLERMO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

La atención de las chicas del front desk, así como las del restaurante, es muy buena y servicial, me ayudaron y apoyaron a cubrir mis necesidades. El horario de apertura del gimnasio es muy tarde. Está a partir de las 8 am disponible. En mi caso particular, eso fue un tema importante, ya que no pude ejercitarme antes de iniciar mis actividades. A las 6:00 am le pregunté al chico que está en el front desk en el horario nocturno, si era posible ingresar al gimnasio a esa hora. Sin embargo, con poca actitud de servicio me dijo que no. Le pregunté que a qué hora y respondió que “quizá” después de las 7, pero que no sabía. No me dijo la razón de porqué hasta esa hora (que también está fuera del horario de apertura) y tampoco me dijo por qué no fue posible a las 6. Me pareció que tenía poca actitud de servicio e intención de ayudar y resolver.
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Angel
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

FOOD
Hunter
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff was friendly
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Breakfast needs to have more options, and I don’t like that you can only serve you self once
JOSE
icon-Business Family
Business Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel is very clean and good brake fast
Antonio Alejandro
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Muy bien para ir a la embajada, 3l hotel es antiguo pero es comodo
Number of reviews per page
20
40