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Traveloka (325)

Other sources (227)

8.3

Very Good

From 325 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

7.9

Location

8.5

Service and Facilites

8.5

People often mention about The Light Exclusive Villa and Spa

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Distance to City Center (1)

Accessibility (1)

Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Room Space (1)

Soundproof (1)

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Traveler Reviews The Light Exclusive Villa and Spa

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Customer reviews

Liana K.

Staycation

9.7

/10

Reviewed 5 week(s) ago

Really like the hotel staff who are friendly and helpful.

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esterlin

5.1

/10

Reviewed 67 week(s) ago

Kamar jorok, sarapan kurang persiapan, ac panas, kran air nya kecil, pokoknya pelayanan sangat buruk tidak sesuai dengan harga.

2 people find it helpful

Accommodation's Reply

30 Apr 2024

Dear. Mrs. Esterlin, Warm greetings from The Light Exclusive Villas & Spa – Seminyak…. On behalf of The Light Exclusive Villas & Spa, we would like to thank Mrs. Esterlin and her family for staying at our place for the period 10-13 February 2024. We are very happy to be able to serve you and your family while staying at our place and we thank you for taking the time to time to make a review on Traveloka. We have read the complaint you submitted and we have investigated and followed up with the relevant team. From our team's conversation with one of your family, namely Mr. Oktafiabus Sembiring, at breakfast, we did not get the information that you conveyed in the review. And from our searches with our team, we did not find any complaints in our records regarding hot AC complaints when you and your family stayed at our place. Our breakfast hours start at 07.00 am and usually our buffet display is ready at 06.50. If there is an earlier request, of course we will prepare it in advance according to our guests' requests. In this case, because there was no request from the mother and family at 06.30, of course not all of our food items on the buffet display were ready. That's what we can say in response to Mrs. Esterlin's review. We apologize if you experience any inconvenience while staying at our place. Greetings, The Management.

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Yunila E. C. F.

8.5

/10

Reviewed 69 week(s) ago

This is the 3rd time Stay at the Light. The location is near to minimarket, laundry, restaurant, and clubs. Room is clean, spacious. Staff very helpful. Definitely will comeback.

1 people find it helpful

Accommodation's Reply

29 Apr 2024

Dear Yunila Edith Crhesson Fonataba, Greetings from Sunny Seminyak - Bali! We do really appreciate your valuable time to share your review about The Light Villas to everyone. We are please to have you for being our repeater guests. We're thrilled to know that you enjoyed well all about The Light Villas has to offer and we hope that all the unique experiences have made your holiday a very special one from the moment you checked in and leave home with all bunches of memories. We are very proud having the chance to serve you well. I 'll be sure to pass on your kind compliments to the rest of our team and I am very much looking forward to welcoming you back to The Light Villas in the near future. Warm regards, The Management

Eka D.

9.4

/10

Reviewed 76 week(s) ago

Saya keluarga dengan 1 anak. Ada extra charge untuk anak di atas 8 tahun. Extra charge termasuk sarapan. Saya stay di tanggal 5-9 Februari 2024. Staf villa ramah, pelayanan baik, semua fasilitas di villa berfungsi dengan baik. Saya juga mencoba spa di lantai 2. Overall villa ini sesuai dengan foto dan reviewnya. Sebagai masukan, untuk sarapan sudah cukup enak, bisa ditingkatkan lagi dengan menjaga agar menu-menu sarapannya tidak sampai kering. Saya merasakan dalam 5 hari berturut-turut sarapan di jam yang berbeda nasi gorengnya terasa kering karena hanya sedikit yang dimasukkan ke dalam pan dan direfillnya sedikit demi sedikit dalam porsi kecil. Selebihnya sudah oke banget. Thank you The Light Exclusive Villa & Spa!

2 people find it helpful

agus m.

8.5

/10

Reviewed 85 week(s) ago

Incredibly comfortable, quiet and relaxing.

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Intan W.

8.5

/10

Reviewed 86 week(s) ago

The atmosphere is very calm. There is a parking lot. Room 1 bed room max 2 people. There is an additional fee if there are more than 2 people, except children under five. Very pleasant.

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1 people find it helpful

Kiki S.

8.5

/10

Reviewed 87 week(s) ago

The location is close to many attractions. The unit is good, well maintain, clean. It was nice to spend vacation here. The food also good, we got 10% off massages treatment. The staff are friendly. Definitely will come back soon

1 people find it helpful

Winda

9.4

/10

Reviewed 94 week(s) ago

The villa is spacious, the amenities are quite complete, unfortunately there is no hairdryer. The rooms are nice and clean, everything functions well, including the AC, water heater, etc.

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Annaba N. C.

9.7

/10

Reviewed 101 week(s) ago

Great place to stay at, excellent service with friendly staffs. The only thing that needs to be improved is breakfast menu, some of them taste good but others are just so-so. Also please make sure the vegetable is fresh and clean.

3 people find it helpful

Drg H. t.

10.0

/10

Reviewed 119 week(s) ago

Very happy to stay here, away from the crowds, can rest comfortably, the private swimming pool makes you feel at home in the villa, happy children can keep swimming. The floating breakfast facility is also ok. Really worth it

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Wendy G.

8.5

/10

Reviewed 119 week(s) ago

According to the photo. All good service.

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2 people find it helpful

Wendy G.

8.5

/10

Reviewed 119 week(s) ago

It's according to the photo. That's it.

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3 people find it helpful

Muhamad F.

8.5

/10

Reviewed 119 week(s) ago

Nyaman untuk staycation, perugasnya ramah.

4 people find it helpful

Fredi

9.4

/10

Reviewed 126 week(s) ago

Villa favorite saya ketika ke Bali ❤️

1 people find it helpful

Ali A. H.

9.7

/10

Reviewed 131 week(s) ago

The place is nice, the staff is friendly, nimble and clean, it's also close to hangout places in Seminyak.

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1 people find it helpful

CHRISTIAN A. S.

9.1

/10

Reviewed 161 week(s) ago

The villa is pleasant, clean enough but the water smells a bit when it is started, the parking is not too wide. For breakfast, it's not a buffet system, maybe because many guests don't order breakfast.

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4 people find it helpful

pradini a.

8.8

/10

Reviewed 166 week(s) ago

Quite good experience with this hotel. Menginap 2 malam cukup memuaskan, baik fasilitas dan pelayanan semua baik. staf sangat ramah dan informatif. mungkin saran perlengkapan di dapur bisa di-upgrade agar tamu-tamu betah masak hihi. Sukses selalu The Light Villas.

1 people find it helpful

marcelia a.

9.6

/10

Reviewed 166 week(s) ago

Clean, comfortable, friendly staff. Try the spa too. Great. The best Next trip can stay here again. It's recommended. Hopefully the service is consistent.

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6 people find it helpful

yohanes c.

9.4

/10

Reviewed 168 week(s) ago

The place is spacious, the rooms are clean, there is a pantry and stove, the swimming pool is quite clean, the atmosphere is quiet, the service is friendly. Next to Seminyak Bali will stay here again. Recommended.

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