Overall Ratings & Reviews Pickalbatros Jungle Aqua Park - Neverland Hurghada

We stayed one night after a week of scuba diving the seed Sea. It was a nice way to finish up our trip. Rides were fun, good choices were old Rufus and the grounds were very pretty. Staff was friendly and helpful, they gave us early check in and allowed us to dine in a restaurant even though we didn't have reservations.

It’s just awesome

I must pay extra charge 211 Dollars

Good intertainment Food is not good Stuff is not friendly

cool hotel for kids. lastminuter best price offer

Excellent Facility, special staff, very professional especially Mr Islam, the Manager. Ahmed Namoury

Huge resort perfect for a family with children they will feel very happy with all the kids shows and amenities the staff are super friendly you will feel like a kings thanks to front desk they treated me so good i enjoyed my stay

Great place for families. Friendly staff, good food, super clean.

Jungle is the best place to stay for family with kids , they make all the family happy from the morning till the end of the day , you will never feel Boried , I came there every eats twice from more than 12 years ago , I always miss it , big thanks for mr- Mahmoud Saed front office manager for good hospitality

The hotel was clean, very professional and friendly staff a lot to do in the hotel that I did not have to leave the hotel for any reason. Great food, I stayed for one week I did not have a single complain. Special thanking to Mrs. Mahmoud (Reception Manager) & Islam(reception) for their professionalism. Thanks for every employee at Jungle Aqua Park who made my vacation a great time and special memory. I will be back again sooooon

Aqua park was very crowded, people were rude, children were noisy

Advantages Jungle is simply amazing especially for families. Your room is infront of pool and it is spacious with at least 2 beds for kids. Food is amazing with different kinds of chicken, meat and fish plates. There is Spaghetti factory and Ice cream place. Also they have pizza place and they bake there own bread. The aqua park can be compared to world class aqua park. Mr Mohammed said at reception needs to be promoted. He is problem solver and very professional. There is a bus every 5 minutes not 1/2 hour to the beach when you can do snorkeling and see colorful fish. Managers all the times watching employees do there best to serve their guests. Disadvantage You need to wear a swimming shoes in aqua park or your foot will be burned from heat. Some rooms need maintenance like fans make noisy sounds or curtains need to be washed. Walking distance to get the best plate is long like they have 7 restaurants and you can walk through all of them to prepare your own food but you will take at least 20-30 minutes to make your own plate. Some mosquitoes and lizzards that need a pest control.

Overall not pleasant experience. 1. Checked in May 1st. Room was dusty everywhere, blood stains on towels, flies& cockroaches 2. Spoke to Room service, non of the towels have been changed. 3. People at the reception do not work on things when you talk to them. We were going to trip the following day, asked to hold breakfast box and time given was 8:30. Had to wait in the reception for 30 minutes as they did not have anything ready by the time 4. We had to talk to the assistant manager, was a nice man who changed our room 5. After changing room, we came back at 12 pm and the room card not working. Spoke to lobby, said will send someone. No one showed up until I had to call again after waiting too long. He seemed totally forgot about it. 6. Kids club suppose to open at 10 am. Door is closed at 10:30 am. As per the reception, they have no idea. Somebody finally came saying the guy who should be here had issues with his car. This was in May 5th. The guys in kids club are amazing though 7. No hygienic measures. People handle food with their hands. Flies are sharing same food with residents. 8. Wild mosquito in the room. Can’t sleep 9. There is a shuttle to the beach every 30 min. The beach is amazing 10. They have a very nice kids disco at night dancing with kids 11. Pools are well distributed and maintained 12. Cafes, bars, shops are nice 13. Very cool Kids show every night

the aqua park is just amazing nothing to dislike actually.

Good hotel but food need to be improved

The Hotel is clean , food was amazing, but the service is not the perfect

This property offers a nice water park and lots of food options at all inclusive price, no hidden fees. Alcohol included too, which surprised us. Our rooms smelled awful of "recycled" water. If you have young children this is a good option in Hurghada. Our teens were less impressed.

Aqua park was great, staff was very good & welcoming Food was good & variable. Room is a bit old , need some renovation , Aqua park is a bit crowded from outsiders.

Not good service from waiters. Always in a hurry and never smiling. You can never get a sunbed available. People put their towels on them from as early as 7 am Food was very average. Have to walk to all the different restaurants to get food. Dessert was the same for all the days that I stayed there. Long queues in some food stations. AC very loud in the room. No creamer available for coffee or tea in the room. Not a single power outlet to charge your devices in the room. For charging your devices, you either have to disconnect the WiFi, fridge, kettle or charge your device in the bathroom. Beds not comfortable. Aqua park very chaotic as they allow many people from outside to use them. Swimming pool floor peeling off. Smelly reception. Average entertainment at night. A few times there was no power and AC stopped working and they said it's a general failure. Generally the hotel was average considering the amount charged by the hotel.

Evwry thing is very good staff aqua and restaurant