Overall Ratings & Reviews Santiago de Alfama - Boutique Hotel

The Santiago De Alfama was the most exquisite hotel in the most perfect old world Lisbon location. While the hotel is elegant & chic to the highest degree, the attentiveness and kindness of the staff was what really made our stay. Specifically, Ruben in concierge & Maria in dining. So elegant with incredible service. But ALL of the other staff as well. Thank you very much. We loved our stay.

This was one of the best hotels I have ever stayed in. It is small with 19 rooms only, in a beautifully restored building in the Alfama area of Lisbon. Each room is different and lovingly decorated. Bathrooms are large with Bulgari products. Lovely bedding, great bar and restaurant with outdoor dining. A great collection of art as well. Highly recommend.

This is a truly special hotel. The rooms are gorgeous, customer service is top notch, restaurant is great. I didn’t have one disappointment. Don’t hesitate to book here if you can!

Amazing

Santiago de Alfama was a lovely boutique hotel with excellent service. The staff was attentive and personable, the breakfast wonderful and the rooms and public areas were beautiful and comfortable. Santiago de Alfama was historic, understated elegance in the quiet old atmospheric Alfama district. Our family of 4 loved our experience and would love to return.

My husband and I loved every minute of our stay! The continental breakfast, hotel restaurant/bar, staff, and location made it worth every single penny! In our opinion, the hotel is in the best location—tucked away so it’s peaceful but right outside the hustle and bustle of the old town (and near the castle which was convenient). We also randomly met the hotel owner who was very friendly and humble. I highly recommend this hotel to anyone and everyone who is visiting Lisbon!

Great stay at the Santiago de Alfama! The people were very friendly, helpful and accommodating! We loved the food at the restaurant, but recommend choosing to get the breakfast some mornings and going to local spots the other mornings! Corquettes were the best!

Staff was amazing and the hotel was perfect.

Beautiful property. Staff was excellent.

Would highly recommend it!

From the moment we arrived the staff at Santiago de Alfama made our stay truly memorable. We received a warm welcome from Rita and Martin with a brief tour of the history and renovations of the property. Our "small room for two" was spacious with beautiful views of the courtyard and river. The hotel was immaculate and a perfect location to see all of the historical districts of Lisbon. Lana arranged our spa treatments, taxi and offered recommendations on how to get around. Our massages at the spa were wonderful - thanks to Ajah and Thelma!! The restaurant, bistro and bar were all fantastic. The wines selected by Enrique were a spectacular compliment to our food. This is the perfect combination of service, location, and food. One of the best hotels we have ever stayed at - we would highly recommend for your stay in Lisbon.

Everyone was so kind and took care of us. First time in Lisbon and the Santiago did not disappoint. They were thoughtful and attentive. Hotel is in a cool spot, too.

Le personnel est d’une grande gentillesse et très souriant. L’hotel est magnifique!

Beautiful hotel, clean rooms and wonderful staff. This property is not for anyone with mobility issues, it is on a steep hill and has only one small elevator. If that is not an issue for you, than this is definitely where you want to be

Excellent staff and beautiful decor

Stunningly beautiful property and all staff were outstanding!

Wonderful 2 night experience. Staff was extremely helpful. Highly recommend the sunset cruise they arranged. Would definitely stay here again next time in Lisbon.

Outstanding service, excellent location, great restaurant, wonderful property

The hotel was amazing and the reception staff and dining staff very helpful and friendly- we loved the junior suite and all the facilities. There are a number of derelict properties surrounding the hotel which didn’t directly affect us - but did detract from the general ‘high end’ feel