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Traveler Reviews Kayu Arum Resort
Number of reviews per page
20
20
40
40
Customer reviews
T***y
Staycation
10.0
/10
Reviewed 1 week(s) ago
The right hotel for those of you who want to relax from routine activities, a very comfortable place for a staycation.
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Accommodation's Reply
04 Jun 2025
Dear our valued guest,
We sincerely appreciate your thoughtful review. It is always rewarding to hear that our guests have enjoyed a relaxing and comfortable stay. Your satisfaction is our top priority, and we look forward to your next visit.
Regards,
Kayu Arum Resort Management
Mariyam
Leisure
8.2
/10
Reviewed 3 week(s) ago
location close to salatiga city, quite comfortable and quiet atmosphere.
the children are quite happy with the facilities available.
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+3
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Accommodation's Reply
27 May 2025
Thank you for your time and review. We are very pleased to know that our strategic location and peaceful and comfortable atmosphere have given a positive impression during your stay at Kayu Arum Resort. We are also pleased to hear that the children were happy with the facilities provided. Guest satisfaction, including family comfort, is our top priority. We look forward to welcoming you and your family back in the near future with even better service. Sincerely, Kayu Arum Resort Management.
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Wd
Wahyu d. p.
Leisure
9.1
/10
Reviewed 5 week(s) ago
Best place to heal, friendly staff, good ambience
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Accommodation's Reply
08 May 2025
Thank you so much, Mr. Wahyu, for the kind words and great rating! We're thrilled to hear that Kayu Arum was the perfect place for you to heal and relax. Your appreciation of our ambience and team means a lot to us. Looking forward to welcoming you back for more peaceful moments soon!
C***a
10.0
/10
Reviewed 6 week(s) ago
Never regretted, every time I go to Salatiga, Kayu Arum is definitely my destination to stay. It's like coming home. It's so peaceful and comfortable there.
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Accommodation's Reply
04 May 2025
Thank you so much for your review! We are so happy to know that Kayu Arum has felt like a second home to you. We always maintain a calm and comfortable atmosphere so that every visit feels special. See you again in Salatiga, your home is always waiting!
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H
Hastriratna
Staycation
9.7
/10
Reviewed 9 week(s) ago
I'm so happy to be able to staycation here,
The atmosphere is so serene even though I only chose the remaining hotel..
Maybe if I may suggest, the taste of the breakfast can be improved again, maybe you can add traditional snacks
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+3
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you very much for the great review and rating, Kak Hastriratna! We are very happy to hear that the atmosphere at Kayu Arum can provide a romantic and enjoyable staycation experience. Thank you for sharing your fun moments through photos during your vacation at our resort. Your feedback about breakfast is very much appreciated, and we will forward it to the kitchen team for correction. We are also happy if we can add more traditional snacks to make your stay experience even more memorable. See you again at Kayu Arum Resort!
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GP
Guntoro P.
10.0
/10
Reviewed 9 week(s) ago
the place is cool, serene, cool, comfortable, colonial style but not spooky, really like it
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Accommodation's Reply
09 Apr 2025
Thank you so much, Mr. Guntoro, for your wonderful review! We are so happy to hear that you enjoyed the cool, comfortable, and colonial atmosphere of Kayu Arum Resort that is still warm and serene. It is great to hear that our place provided a pleasant and non-spooky experience. We look forward to welcoming you back to enjoy the serene atmosphere again sometime!
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C***n
9.4
/10
Reviewed 9 week(s) ago
Very comfortable, beautiful and calm atmosphere.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Thank you so much for your review! We are so happy to know that you felt comfortable and enjoyed the serene and peaceful atmosphere at Kayu Arum Resort. We hope you had a pleasant and memorable stay. We look forward to welcoming you back for another relaxing moment!
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M***i
10.0
/10
Reviewed 10 week(s) ago
What a lovely place! The place is cool, the room is clean, the staff is very nice and the service is friendly and fast, it's really great.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Thank you so much for your warm and pleasant review! We are so happy to know that you enjoyed the cool atmosphere, clean room, and friendly and responsive service from our team. Reviews like this really motivate us to continue to provide the best. See you again at Kayu Arum Resort—we look forward to welcoming you back!
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I***a
Leisure
8.4
/10
Reviewed 10 week(s) ago
The room is a bit dark, the walls are like an old building, old bed, old impression, complete facilities, nice relaxing ambiance, lots of trees, spacious space, front terrace of the room
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+5
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Accommodation's Reply
06 Apr 2025
Thank you for your review and feedback! We are glad you enjoyed the relaxed atmosphere, spacious area, and natural amenities and ambiance that we offer. Regarding lighting and building impression, our design carries a classic feel that gives a touch of nostalgia. However, your input is very important for future improvements. We hope to welcome you back again in the future!
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a***a
10.0
/10
Reviewed 16 week(s) ago
Highly recommended place and atmosphere. Very comfortable and quiet.
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Accommodation's Reply
19 Feb 2025
Dear Guest, Thank you for staying at Kayu Arum Resort and giving us your best rating and appreciation. We hope to welcome you back soon. Sincerely, Resort management
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P***a
Staycation
10.0
/10
Reviewed 16 week(s) ago
Highly recommended, the room is very comfortable, there is welcoming massage. There is a swimming pool and gym so you can exercise. The gelato here is delicious.
+5
1 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Valued Guest,
Thank you so much for your wonderful review! We're delighted to hear that you had a comfortable stay and enjoyed our welcoming massage, as well as the pool and gym facilities. It's also great to know that you loved our gelato! We truly appreciate your recommendation and look forward to welcoming you back for another relaxing getaway at Kayu Arum Resort.
Regards,
Kayu Arum Resort Team
DT
Dimas T. W.
9.1
/10
Reviewed 16 week(s) ago
Have stayed here many times
Very comfortable and homey
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Accommodation's Reply
19 Feb 2025
Dear Mr. Dimas TW, Thank you very much for being our customer. We are honored to be able to serve you during your stay at our Resort. We hope to welcome you back again soon. Sincerely, Resort management
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AW
Arie W.
Staycation
9.4
/10
Reviewed 18 week(s) ago
Spacious, cozy, comfortable, fragrant and artistic accommodation with complete facilities
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. Arie W., Thank you for taking the time to write a review during your visit to Kayu Arum Resort. We are glad to know that you felt comfortable at our resort, and we look forward to welcoming you back in the near future. Thank you very much for your appreciation. Regards, Resort management
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DS
Didik S. H. S.
Leisure
8.5
/10
Reviewed 22 week(s) ago
The garden and swimming pool are very natural and comfortable.
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Accommodation's Reply
11 Jan 2025
Dear Mr. Didik SHS, Thank you for sharing your holiday moments with us. We are glad to know that you felt comfortable in our garden and pool area. We hope to welcome you back again soon. Best regards, Resort management
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CC
Carriza C. D. S.
9.4
/10
Reviewed 22 week(s) ago
This hotel is a very memorable place for me, my husband, and our extended family, besides the comfortable place, friendly staff, and classic design, Kayu Arum is also a place where my husband and I took our first look photos before the wedding. Hopefully on our anniversary we can come back to stay here again to feel that moment. Thank you Kayu Arum
❤️
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Accommodation's Reply
11 Jan 2025
Hi Carriza CDS, Thank you for the review you gave us, we are happy to know that you feel comfortable with our service and resort design. We are impressed to see your graceful, elegant, and beautiful photos combined with our interior. Thank you for involving us in your happy day. We hope to be able to serve Carriza and her husband again in the near future. See you again in Salatiga! Regards, Resort management
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M***a
Staycation
10.0
/10
Reviewed 22 week(s) ago
The hotel is very nice, even if it rains it doesn't matter because there are many umbrellas provided. Get a free 10-minute massage and there is a common room where you can play chess, a gym, billiards, and a swimming pool. There is also a spa provided, and even gelato. All in really, great for a staycation.
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1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Guest, Thank you very much for taking the time to write your appreciation for Kayu Arum Resort. We are glad to know that you felt comfortable with the facilities we provide. We look forward to welcoming you on your next staycation! Regards, Resort management
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CD
Citantri D. K. A.
Leisure
9.7
/10
Reviewed 23 week(s) ago
Secluded and serene place to stay. Been here for the second time and will definitely be back again. The only concern is the wifi connection and to improve the sop iga meat to be more tender 😊
3 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Ms. Citantri D. K. A.,
Thank you for your continued support and for choosing to stay with us again! It’s always a pleasure to welcome you back, and we’re thrilled to know that you enjoyed the serene and secluded ambiance of our resort.
We appreciate your valuable feedback regarding the Wi-Fi connection and the sop iga. Please rest assured that we are taking steps to enhance our internet services and will share your input with our kitchen team to ensure an even more satisfying dining experience on your next visit.
We can’t wait to welcome you back for your third stay and many more to come!
Warm regards,
Kayu Arum Resort Team
FA
Ferry A.
Transit
9.7
/10
Reviewed 24 week(s) ago
Staff very friendly, ambiance so calm and nice. But variaty of food limited, but love tradisional drink.
1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Mr. Ferry A.,
Thank you for taking the time to share your wonderful review! We’re so glad to hear that you enjoyed the friendly service from our staff and the calm, soothing ambiance of our resort.
We appreciate your feedback about the food variety and are thrilled you loved our traditional drinks. Your input is valuable, and we’ll look into adding more variety to our menu to enhance the dining experience.
We hope to welcome you back soon for another peaceful stay and to try some exciting new options!
Warm regards,
Kayu Arum Resort Team
Hari
Leisure
9.7
/10
Reviewed 27 week(s) ago
Highly recommended for families, quiet atmosphere, private, there are swimming pool facilities
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Mr. Hari W. Thank you for staying at Kayu Arum Resort and for taking the time to write your appreciation for our resort. We are delighted to have had the opportunity to serve you during your visit. Regards, Resort management
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C***a
8.8
/10
Reviewed 28 week(s) ago
Overall ok, the restaurant's menu is lacking in variety
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2 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear Our Guest, Thank you for taking the time to give a review to support the progress of our resort. Your feedback regarding the lack of variety in our menu will certainly be taken into consideration. Sincerely, Resort management