Good hotel nice grounds a bit dated but overall a good choice for the price.

All good! Had a greaf time in a great room and the dinner was excellent!

Wonderful staff!!

We stayed on Valentine’s Day and scored reservations for a delicious dinner while a beautiful singer serenaded us. It was perfect. They had a photo station set up. Afterwards we walked the property and enjoyed the beautiful night and pretty gardens. Will definitely be staying here again.

Excellent place and service

This was our second stay at this hotel. I was prepared to give this hotel a high rating with only a few minor annoyances. However, on our last night they had a very loud band or DJ playing at the open air bar from 7 pm to 1 am. It was incredibly loud. I complained at check out and they said that they had a notice on their site that there was music on Thursday nights. I asked how they would have responded if I had played music at that volume in my room. This was not music. It was F@*KING MUSIC! WE WILL NOT STAY AT THIS HOTEL AGAIN!

The staff is wonderful; kind, accommodating, fun, helpful! The breakfast is amazing. The location is perfect for many things. The oldest rooms could use some work, but are as advertised. Highest recommendation for this hotel!

Very kind stuff!

Average place... Old facility with disorganized construction

This maybe just a small misunderstanding. I was made feel accountable for a bottle of water in the fridge at check out because it didn’t match the hotels brand. I did not put the bottle there so it made check out very awkward for me. The check in experience was wonderful with Roy. The team involved in the water debacle needs opportunity feedback on how NOT make a customer feel unwelcomed. The young lady who tossed the bottle of water into the bed so that it flew off and rolled under the bed… dramatic for me. lol. This hotel is beautiful. Good luck with your stay.

Excelente hotel, buen servicio, la gente muy amable

Nice place, very nice staff, good food. Rooms are a bit outdated but besides that its a great deal!

I was in CR for 7 nights - my best stay and value was at Hotel del Sur. I couldn't find the place upon my arrival - thank goodness Stephanie at the front desk spoke great English and was able to guide me to the hotel. I came to learn all of the front desk staff spoke good English actually. Not only did Stephanie help me find the place, but she was super friendly and accomodating regardless of my late hour arrival. I'll definitely be staying here again on my next visit.

I always have a great stay here. The room is very clean and comfortable. The staff is excellent and it is always clean. The included breakfast and menu items are great as well.

Great check in nice staff and the grounds and gardens are very well kept. The pools and restaurant areas were good. The restaurant staff was excellent and very attentive. Food and drinks were good and breakfast was. Great. The rooms were very basic and needed work or paint. No chairs or tables in room. Rooms were large and bathroom shower leaked. Hotel was built 40 years ago and could be very good place to stay. We would still go back if going through San Isidro General.

The work out room was great and lots of things for children to do. so many amenities, tennis courts, pool table etc. Did not like the fact that the shower was not fully enclosed. Water kept getting all over the floor even though we pointed the shower head at the wall. The safe box did not work. Otherwise the room was fine.

Hotel staff is friendly and helpful, and hotel in general is OK. Room floor was not really clean, lighting could be better (only one source of light in the room, and not very warm). Shower water was hot, which is always nice in Central America, but we had the visit of a cockroach in the morning. The hotel has a nice swimming pool and a nice restaurant with tasty food (slightly overpriced, though), but the pool table had no cue sticks or balls readily available... The casino is a nice option to waste some time and money, and is smoke free, which is definitely a plus. Overall disappointing for the price paid. Welcome to Costa Rica, I guess...

FOOD WAS VERY GOOD. SWIMMING POOL VERY BIG AND NICE. PLEASANT MUSIC IN BAR. ROOM NEEDED MORE LIGHTING. BEDS WERE HARD. STAFF WERE NICE.

The hotel is 3kms away from the san isidro its location is great and is front of the only mall in the city the new part of the hotel is great the best option in the city

Hood breakfast, good for the price you are paying.