1. Our family has booked 3 rooms (Family Room, Upper Room 1, Bottom 1, 1 room separated), 6 adults, 4 children, 5 children that are 5 years and 6 years old. The hotel asks to add 2,400 charts to be The extra person fee, which informs when checking in as a hotel condition, is a 3-9 year old child, has a charge of 1,200 per person including breakfast and has an extra bed. The hotel has reduced to 2,400. Because of this condition Not specified on the booking website And since taking the child to travel, there is nowhere to ask for an extra charge like this The cost of breakfast is great. The hotel reduced to 1,200. 2. Credit card charts 3%. 3. The water in the room Methemet is not flowing, so went to inform the front. Later, flowing but turbid color and flowing very light and can not use hot water. have Must bathe in cold water 4. The day before, check in Jan 1, the staff at the perter pan called to ask if I had booked this hotel or not because I couldn't find the booking and therefore told the booking number. (Will work to find the booking guest can not find) 5. Car transfer from the school that we stayed the first night to the perter pan. The perter pan calls to accelerate us. Will go to pick up at 11.30 because booked to get another guest already. But call at 9.44 to reason that The hotel that we stayed before was just notified (but at first informed us that we couldn't find booked) for the first time.