Good location. Great staff

Grat location. Very helpful staff.

Excellent staff.very clean good location

The property is beautifully manicured.

The check-in was ok, but my room was so noisy despite I asked for a quiet one.. it also had a lot of broken stuff.. A/C.. door knob.. & so on.. they did change it to a bigger & quieter one, but again sometimes they would only provide one towel.. leave hair & tissues on the floor.. etc…

Good service, lovely rooms, great restaurant and pool

Great hotel, wonderful staff and good food.

The hotel seems old with respect to what I expected in the pictures. They are also very strict with check in time and in a city where flights from Europe usually land in the morning I felt it was predatory and cheap of them to charge me for an extra night.

We made a good choice in selecting this hotel. The surrounding area may be a bit sketchy, but the hotel facility and great English speaking staff made this hotel selection a great find.

Beautiful hotel in the middle of everything.

I enjoyed my stay at this hotel. Would I stay here again? No. There was no iron or laundry service (you have to pay for it). The buffet is expensive, and the food is not great for the price (80-90 reais). Be careful—I was charged twice for the buffet. Keep your receipts if you pay with the attendant.

Lovely hotel in a run down area

Booked for 4 nights. Ended up staying for 9. Big thanks to Everton and Manu for being so helpful at check-in. My favourite place in Rio. I’ll be back soon.

Having spent the last month travelling through South America with terrible weather following me wherever I went, I couldn’t wait to get to Rio and spend a few days just laying by the pool. As arrived at Vila Galé and was about to check in I suddenly realised that I’d left my rucksack in the back of the cab from the airport. Luckily Everton, who speaks flawless English, was on the front desk and immediately took charge. He managed to contact the cab driver who 10 minutes later appeared in the lobby with my missing bag. I then realised that I’d booked the wrong room but this was soon rectified by Muna who managed to sort of all out and place me in the room I’d wanted. The staff are uniformly helpful, the breakfast buffet is plentiful, the pool is an oasis on the middle of Lapa. My favourite place in Rio. This was my 4th stay. I’ll be back for a 5th soon.

C'est vraiment un bel hotel dans un vieux quatier de Rio

Hotel Vila Gale in the Lapa district of Rio is a great hotel with friendly and helpful staff. The breakfast was excellent and there is a large swimming pool and sunbathing area. Lapa is close to the Sambadrome during Carnival season, but the area is rundown and there are many rough sleepers on the streets. However, we did not experience any issues and loved all the faded splendour of the old buildings.

I stayed from February 22nd to March 1st, and let me tell you, it was an incredible experience! The location is simply amazing, and the area is buzzing with energy. If you’re a party animal who loves being close to the action, Lapa is the perfect place for you. The hotel staff is absolutely fantastic - they’re friendly, helpful, and go the extra mile to make sure you have a great time. The rooms are spotless, and the cleaning ladies are incredibly friendly. I had an amazing time here, and there were no issues at all. Oh, and our flight was at night, so they were so kind to let us shower at the spa shower before our flight. It was a lovely touch!

A nice hotel and room (which was quiet) and good breakfast. Terrible staff though. Unfriendly and even hostile, with 1 exception, although at check in he didn't explain all the amenities

Me and my Wife had a great experience Todu fue excelente . the place , beautiful Comida de lA Mañana Great . Staff excelente you can never believe the property inside the City and safe next to everything near only use uber is better and cheap . only i real did not like is some guest never tip and i am American we Tip were greatfull the employees deserve it . obrigado por tudo keep up the great work

Likes: great room size. Very quiet at night. Good block out curtains. Fast room service. Dislikes: breakfast service chaotic…kept running out of plates, cereal bowls, paper napkins (cocktail napkins instead), slow replenishment of food and slow staff. Guests unable to borrow iron and board. Only hotel ironing service available. Very limited bathroom toiletries.