My check in didn't start off so great because I did not get the necessary email to do the digital check-in ahead of time. But the lady at the 'reception' helped sort it out for me. The room was clean and very spacious. It was a little noisy, given its location, but they provided headphones and it didn't really bother me that much, so it wasn't a big deal for me. The location is excellent. It's walkable to many of the main attractions and the train station is a short walk or taxi away. There is a public taxi stand nearby. Otherwise, you have to schedule one with the florence taxi app. Uber does not work here.