Overall Ratings & Reviews Muong Thanh Holiday Hoi An Hotel

Dear Mr. Hoang, We are sorry to hear that your stay at the hotel did not meet your expectations. We sincerely apologize for the inconveniences you have encountered regarding the condition of the room, facilities and the room smell. The hotel appreciates your comments and has promptly checked and corrected them to improve the quality of service in the future. We hope to have the opportunity to welcome you back and bring you a more complete and enjoyable stay in the future. Sincerely thank you, Pham Van Thuyen (Mr.) - Hotel Executive Director

Hello Mr. Giang, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your destination for your vacation. The management and all staff of the hotel are very happy to know that you had memorable experiences here. Your positive feedback is a great source of encouragement, motivating us to continue to make continuous efforts to improve the quality of service. We look forward to welcoming you back soon. Sincerely thank you, Pham Van Thuyen (Mr.) - Executive Director

Hello, On behalf of the Board of Directors and all staff of Muong Thanh Holiday Hoi An Hotel, we would like to sincerely thank you for choosing the hotel as your destination for your recent vacation. We are very happy to know that you had a memorable experience here. Your positive feedback is a great source of encouragement, adding motivation for us to constantly improve and enhance the quality of our services. We look forward to welcoming you back soon. Best regards, Pham Van Thuyen (Mr.) - Executive Director

Hello Mr. Linh, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your destination for your vacation. The management and all staff of the hotel are very happy to know that you had memorable experiences here. Your positive feedback is a great source of encouragement, motivating us to continue to strive to improve the quality of service. We look forward to welcoming you back soon. Sincerely thank you, Pham Van Thuyen (Mr.) - Executive Director

Hello Mr. Huy, Thank you for taking the time to share your valuable reviews and compliments about the hotel. We are very happy to know that you had a wonderful experience at Muong Thanh Holiday Hoi An. At the same time, we would like to acknowledge your comments about the room scent not being as expected. The housekeeping department will review and improve to bring a more pleasant and comfortable space for you in the upcoming stays. We look forward to welcoming you back to the hotel in the near future. Sincerely, Pham Van Thuyen (Mr.) - Executive Director

Hello Ms. Quy Uyen, Thank you for taking your valuable time to share your experiences at the hotel. We are very disappointed to know that some of the hotel's issues could not meet your expectations during your stay at the hotel. Your comments are really helpful and are the basis for us to improve our services. . Once again, thank you very much for your comments and we look forward to welcoming you back to the hotel to experience the better changes from our services. Sincerely, Pham Van Thuyen (Mr.) - Hotel Executive Director

Hello Mr. Nhan, Thank you for taking the time to provide feedback on your experience at Muong Thanh Holiday Hoi An. We are delighted to know that you were satisfied with our service. We also noted your comments about the hotel's location. Although it is a bit far from the center, we hope that the quiet space and attentive service have brought you comfortable relaxing moments. We always strive to improve the quality of service and look forward to serving you next time. Best regards, Tran Anh Thu (Mrs.) - Hotel Executive Director

Dear Ms. Truc Huynh, Thank you for taking your valuable time to share your real experiences at the hotel. We are very grateful for your comment about the lack of night lights in the room. We apologize for the inconvenience. The hotel is currently in the process of changing and installing new night lights and some rooms have not been equipped in time. We will complete the process as soon as possible to ensure that all rooms are fully equipped. Regarding the restaurant, we will retrain our staff to improve service attitude, in order to bring the best experience to customers. We appreciate your comments and will continue to strive to improve our service. We hope to have the opportunity to welcome you back in the future. Thanks, Tran Anh Thu (Mrs.) - Hotel Executive Director

Hello Ms. Ngo Thi Thu An, Thank you for taking the time to share your experiences at the hotel. We are sorry to hear that you have had a disappointing experience during your stay. Customer service is a key element that our hotel always pays special attention to. We will continue to strengthen communication skills training for our staff and regularly check to ensure our services and meet the needs of our customers. Once again, thank you very much for your sincere comments and we look forward to welcoming you back to the hotel to experience the positive changes in customer service. Sincerely, Tran Anh Thu (Mrs.) - Hotel Executive Director

Hello Guest Doan Mai, On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at the hotel. We hope you are satisfied and have memorable experiences at Muong Thanh Holiday Hoi An Hotel. We hope to welcome you again in the near future. Sincerely thank you, Tran Anh Thu (Mrs.) - Hotel CEO

Hello Guest Nguyen Thu Hien Thank you for taking your valuable time to share your actual experience at Muong Thanh Holiday Hoi An Hotel. The hotel's leadership and staff are very happy to receive your compliments. Your support and trust are invaluable assets to our Hotel. We hope to welcome you back as soon as possible. Sincerely thank you, Tran Anh Thu (Mrs.) - Hotel CEO

Hello Guest Nguyen Thu Hien, On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. We always try to provide the best support so that customers are truly satisfied and have memorable experiences at Muong Thanh Holiday Hoi An Hotel. We hope to welcome you again in the near future. Sincerely thank you, Tran Anh Thu (Mrs.) - Hotel CEO

Welcome, honored guests, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your vacation destination. The hotel leadership and staff are very happy to know that you had memorable experiences during your stay at the hotel. We are sure that this feedback will be a source of encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again in the near future Sincerely thank you, Tran Anh Thu (Mrs.) - Hotel CEO

Hello Guest Thuy An, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your vacation destination. The hotel leadership and staff are very happy to know that you had memorable experiences during your stay at the hotel. We are sure that this feedback will be a source of encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again in the near future Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO

Dear Ms. Mai Ly, Thank you for choosing Mường Thanh Holiday Hoi An hotel on your recent visit to Hoi An Ancient town. It gives us great pleasure in knowing that you had an enjoyable stay. We have also noted your comments about the breakfast. We always welcome feedback from your valued guests to help us maintain and improve our product and services. Thank you for visiting and we hope you will return soon. Kind Regards, Tran Thi Thu Hoa (Mrs.) - General Manager

Hello Guest Thao Nguyen, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your vacation destination. The hotel's leadership and staff are very happy to receive your compliments. Your support and trust are invaluable assets to our Hotel. We hope to welcome you back as soon as possible. Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO

Hello Ms. Pham Thi Hai, On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send my sincere thanks to Ms. Hai for trusting her to stay and use the services at our hotel. We are very sorry that the quiet surrounding environment did not meet your expectations. However, we always try to provide the best support so that customers are truly satisfied and have memorable experiences at Muong Thanh Holiday Hoi An Hotel. We hope to welcome Ms. Hai and her family again in the near future. Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO

Hello Guest Khanh Tuong, On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. Your comments about your bedroom experience are really helpful for us to constantly strive to improve service quality. The hotel hopes to welcome customers again in the near future. Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO

Hello Guest Anh Tuan, Thank you for choosing Muong Thanh Holiday Hoi An Hotel as your vacation destination. The hotel leadership and staff are very happy to know that you had memorable experiences during your stay at the hotel. Positive feedback from customers is the motivation for us to continue trying and constantly improve service quality. We hope to welcome you and your family back as soon as possible. Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO

Hello Guest Thi Quy, On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay as well as for their compliments to our staff and make sure that This feedback will be a source of encouragement for us to continuously strive to bring satisfaction to our customers. Besides, your comments about breakfast are really helpful so we can improve and enhance service quality. The hotel hopes to welcome customers again in the near future. Sincerely thank you, Tran Thi Thu Hoa (Mrs.) - Hotel CEO