Traveler Reviews Comfort Inn & Suites Amarillo East
Number of reviews per page
20
20
40
40
Top reviews
Donald Jr
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All lights in the lobby area were turned off upon a 3pm arrival and it was dark. The so called bar was stacked full of boxes like a storage room. Rust and mold in bathroom. Hallways needed lots of repair. Not sure how they were rated above 8. More like a 7. Very disappointed.
Angelica
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was great
Betty
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Breakfast
mandy
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Poor planning lead to An arrival around 3am. The staff was so kind toward the very late check in!
Chad
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I would not stay here again.
The beds were AWFUL.
I picked Comfort Inn bc the beds are usually great. Never will I go back.
The shower had an opened partially used bar of soap on it.
The fridge smelled like rotten fish.
My kids called this the Possum Playground bc they said it stinks like a possum.
THOMAS
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great experience.
Amber
Business and Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No early check in, property was in very poor condition, pool wasn't cleaned in a long time, hot tub water was brown, breakfast made all of us sick I will never stay here again!
Verified traveler
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Breakfast was hot every morning and very good. Nice simple variety. The bed wasn’t the most comfortable but sufficed.
Melisa
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Enjoyed my stay. I was surprised at how clean it was! Breakfast was really good too.
Tracy
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room was a nice size. When we arrived late in the evening, the room we were given had the AC turned off. As a result, it was 84 degrees in the room. It took several hours to cool off. We brought it to the front desk attention and the man there said “I wouldn’t know anything about that.”
Maria
Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Found 2 roaches in our room.
Ashley
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff have been so nice and accommodating! We were surprised to see a bar in the hotel, my husband and I snuck away while the teen watched the other kids in the room so we could have a relaxing drink. The bartender was so sweet. Rooms are clean, pool is ok needs a little updating but functional and fun for the kids. Had a nice stay.
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Nancy
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The night staff of three behind the counter could not find our reservation. We booked three rooms but they could only find one. They were completely booked.
Per our suggestion, they called to check for availability at another hotel.
Meanwhile, I contacted Expedia. The Expedia staff walked the Comfort Inn staff through accessing the other two room reservations. Perhaps more training is necessary. Did not appreciate the “it was my problem” attitude!
Tired travelers prefer hospitable and Helpful staff!
Missing knobs on the faucet handles. Pink scum in the sink even after cleaning. Musty smell in the room.
Rooms were great size. Breakfast and breakfast staff were wonderful.
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Alison
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was fine. Just average. Room was good. Employee at breakfast wad very rude
Barbara M.
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Breakfast was very good! My room was spacious with Microwave & refridgerator. Employees were nice. A bar in case you want a drink before bed
Ronnie
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Very nice place to stay and very clean
Rafael
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great!
Alex
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Clean room, very dog friendly. Plenty of grass around the property for pets to use the bathroom. I would definitely stay here again.
Hector
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We have stayed at this property several times, great place.
Daniel
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We requested a pet friendly hotel according to the description it was but when we got there it was not. Also if they are a pet friendly hotel you need to disclose è what the charge is! The price varies from 20 to 45 dollars extra!