Hotel Sinar 1
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Overall Ratings & Reviews Hotel Sinar 1
Traveloka (1,511)
Other sources (22)
8.1
Very Good
From 1,511 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.7
Location
8.3
Service and Facilites
7.8
People often mention about Hotel Sinar 1
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Room Space (36)
Staff Friendliness (33)
Bedroom (33)
Accessibility (30)
Ambiance (30)
Hotel Area (30)
Taste (29)
Bathroom (28)
In-room Dining (27)
Check-in/out Time (26)
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Traveler Reviews Hotel Sinar 1
Number of reviews per page
20
40
Customer reviews
Dedy p.
Transit
8.5
/10
Reviewed 2 week(s) ago
Comfortable, also very close to Juanda Airport
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Accommodation's Reply
31 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.
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R***a
Leisure
9.0
/10
Reviewed 5 week(s) ago
Okay, I don't know about other opinions, if I sleep with a blanket it itches and the bottom next to the drawer is full of dust, sorry I'm allergic to dust so it's a bit of an issue, if you don't have a history of allergies it's still okay, but for me everything is still okay, thanks for the service
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Accommodation's Reply
20 Jan 2026
Thank you for your feedback, and we apologize for any inconvenience. We will prioritize improving our facilities.
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R***a
Transit
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and helpful. The location is strategic for getting around. The rooms are very clean and the food is delicious.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.
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l***e
Transit
8.5
/10
Reviewed 7 week(s) ago
The distance to the airport is not too far, suitable for a transit hotel and a car is also provided to take you to the airport.
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2 people find it helpful
Accommodation's Reply
02 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.
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JN
John N. S.
10.0
/10
Reviewed 11 week(s) ago
Good, close to the airport and there is a free airport shuttle service.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Thank you for your feedback. We hope to welcome you again next time.
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f***y
10.0
/10
Reviewed 11 week(s) ago
Strategically located hotel
Quiet and quiet atmosphere
Friendly staff, easy check-in with Traveloka
Affordable price
Hotel close to the airport
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Accommodation's Reply
04 Dec 2025
Thank you for your feedback. We look forward to your next visit.
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f***y
10.0
/10
Reviewed 11 week(s) ago
friendly staff, clean rooms, spacious rooms
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Accommodation's Reply
23 Dec 2025
Thank you for your feedback. We hope to welcome you again next time.
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Azmal M.
Staycation
8.5
/10
Reviewed 11 week(s) ago
This hotel is just minutes away from Juanda Surabaya airport and they provides airport drop off.
2 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for your opinion, have a nice day and we look forward to your next visit.
DN
Duong N.
Business
6.6
/10
Reviewed 14 week(s) ago
The room was not clean, the bed sheets were itchy after a while so the staff had to check out and move to another hotel.
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Accommodation's Reply
04 Dec 2025
Thank you for your suggestion and we apologize for your inconvenience. We will pay further attention to our service.
Rizka L. S.
Business
10.0
/10
Reviewed 15 week(s) ago
Totally worth it!!! Stayed here for 3 nights, and the room was cleaned every morning. It was great, and without having to say it was cleaned, it was done. Friendly staff, clean room, and delicious breakfast. I highly recommend staying here!
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for your feedback. We look forward to your next visit.
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A***f
6.3
/10
Reviewed 16 week(s) ago
Wifi in the room doesn't work, hot and cold shower is broken
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you very much for your valuable feedback. We apologize for any inconvenience caused. We will continue to work hard to improve our services and facilities.
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YP
Yoseph P. B.
9.7
/10
Reviewed 16 week(s) ago
The wifi went down while we were staying there overnight. The wifi repair was not prompt.
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Accommodation's Reply
04 Dec 2025
Thank you for your feedback and we apologize for the inconvenience. We will continue to focus on our services.
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p***r
10.0
/10
Reviewed 18 week(s) ago
The hotel staff is friendly, the place is spacious, clean, parking is also convenient, close to the airport
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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Tn
Tantiana n.
Leisure
8.5
/10
Reviewed 18 week(s) ago
I left for the airport at 3:00 a.m., so breakfast was changed to dinner. Thank you for your service, and I hope it continues to be consistent.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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IS
Iwan S.
Business
8.5
/10
Reviewed 19 week(s) ago
This is the first time I've had a policy where breakfast is moved to dinner because my check-out time tomorrow morning is earlier than breakfast time. Thank you.
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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D***i
Transit
10.0
/10
Reviewed 19 week(s) ago
Very close to the airport, recommended for transit, friendly staff, spacious and clean rooms, will come again next time.
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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TN
Tri N. S. W.
8.5
/10
Reviewed 21 week(s) ago
Maximum comfortable and safe service
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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a***d
Business
9.7
/10
Reviewed 21 week(s) ago
3 nights stay in room 8888, ok
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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a***d
Business
9.7
/10
Reviewed 21 week(s) ago
3 nights stay in room 8888, ok
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. We look forward to your next visit.
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a***d
Business
9.4
/10
Reviewed 21 week(s) ago
3 nights stay in room 8888, ok comfortable.
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Accommodation's Reply
16 Oct 2025
Thank you for your feedback. See you next time.
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Number of reviews per page
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40
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Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699
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