The entire staff, including maintenance and cleaning personnel are extremely friendly and helpful.
Alejandra
Business and Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
This hotel is very clean, quiet at night time so we were able to rest and sleep well!! The service is really good!! I recommend it!!
Louis
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
What a cool boutique hotel in Pátzcuaro. Very quiet but really close to everything, our room was very clean, the bathrooms were modern while the rest of the property exuded Colonial Mexican charm. Pátzcuaro is a Pueblo Mágico city and we wanted to experience the true culture of this beautiful country.
Miguel
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Everything was as expected
Magnolia
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staff real nice, also Manager very attentive.
Hector
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Staff was super helpful and nice, especially Abraham y Miguel.
STEPHANIE
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
The room was clean and tidy, my boyfriend and I had such a lovely time the night we spent at this property
Francisco
Leisure Family
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Beautiful and great location to see the town.
Ramiro
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Clean
Olgalivia
Friends and Family
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
This was my 2nd time staying at this hotel, I absolutely love this hotel. It’s situated in a perfect location (within walking distance to the plazas, shops, restaurants and Santuario) the hotel is beautiful and rooms are pretty quiet as the hotel is situated in a bz street. The beds are comfortable and so are the pillows. I definitely recommend this hotel!
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Olgalivia
Friends and Family
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
This was my 2nd time staying at this hotel, I absolutely love this hotel. It’s situated in a perfect location (within walking distance to the plazas, shops, restaurants and Santuario) the hotel is beautiful and rooms are pretty quiet as the hotel is situated in a bz street. The beds are comfortable and so are the pillows. I definitely recommend this hotel!
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Maria
Leisure Family
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Comforter was old, Toilet seat was loose need to clean shower with Clorox as the grout was yellow and dirty. The location is perfect and gorgeous patios.
scott
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Nice convient spot
Irma
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
The staff is very friendly and helpful. The rooms and terraces are beautifully decorated. I liked that the room has a small heather because it got chilly sometimes. We stayed in room 7 which is very quiet except on school days!! There is an elementary school right behind it and the noise starts sometime around 7:00am. Some toiletries and coffee and tea were not replaced every day and we would have to ask for them. The fridge didn’t work. I would go back to this hotel
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Sandra
Leisure Family
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Clean and friendly staff.
Evert
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Right in the center, so very good location. Still very quiet, so no sounds whatsoever from the outside. However, the hotel does not have its own restaurant or bar, so the VIP treatment could not be fulfilled.
Gustavo
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Everything was great
Robert
Leisure Family
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Beautiful property with convenient location and parking
Brenda
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
We were looking for a comfortable room near the plaza and we found exactly that plus more. The hotel and room had a charm to it. I believe his name was Guillermo that helped us at check in and was very attentive and genuinely helpful.