Check in was very quick and easy and very nice and comfortable rooms

Air-conditioner settings couldn't be changed to cold only. When temperature outside dropped under 19 degrees the heaters kicked in and it was so hot we couldnt sleep

✅

Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!

No

We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!

Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.

Dishwasher was broken before our stay and was not fixed during our stay

Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.

Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.

Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.

Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.

The room was spacious and quiet.

A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.

Easy check in, friendly staff, great location

1 bedroom apartment very nice, good view of ocean and ferries

I thoroughly enjoyed my stay. Staff were very helpful

Good

Enjoyed our stay

Great location and great service