Overall Ratings & Reviews Americas Best Value Inn & Suites San Benito

I enjoyed staying at the hotel.

When we checked in the bed sheets were dirty.

Horrible we were catfished! Complete opposite of what they show online! Room dirty, smelled of urine and cigarettes! False advertisement at its best! They are pictures before the new owners because it is not what they show! BECARFUL IM UPLOADING PHOTOS! Tbey refused to refund us, even though we stayed at a different hotel. Within 15 minutes we were out. My husband said dont judge a book by its cover, go look at the room. If his jaw dropped, imagine mine. Windows with no glass but plastic bags sealing it. Push carts next to our room door, little lighting, the wall colors didnt match, cigarettes every where. Im sorry but it was bad, then the wifes owner is a horrible person she was mad because hotels.com was only paying them 85.00 for the room but charged me more, my mistakefor showing her my reservation receipt . I was shocked never again! I took pictures of it all! Im getting my refund! FALSE ADVERTISEMENT! Why cant I upload pictures!

Ok

Looked like they didn’t clean the room. The bathroom was a nightmare. Dried poop💩 on the wall…. Just all around filthy Had to stay there because it was pet friendly. And was attending a wedding. Never again

It was a quick check in. Good maid service. No amenities. Lots of single residents. Couldn't use the pool for the family, there were residents entertaining local females. The pool is usually a family area, but this weekend it was used as a mating area without regard for children. Probably the last time staying here. Each visit is less and less enjoyable.

Extremely dirty conditions.

Good one nite stay.

A very basic room, with no decor. A desk lamp next to the bed would have been helpful. Also fleas in the bed.

The lady at the front desk was very nice and personable. I enjoyed our interaction. The room was very clean and orderly. Everything as expected. The only negative thing in my view was the floor. The entire room was hardwood floors. I prefer carpet, but nothing major that ruined my stay. Overall 5 stars!

Property needs improvement. Shower is lil dirty room smells.

They are remodeling the hotel, but even though on pictures looks a little better, once you step in the room you get the felling that is an old hotel besides the new touches it has. I’ll definitely not stay again. If you traveling with a family that is not even a choice.

I’m honestly glad that this was just a night away from the kids. From the dirty towel left in the shower over the curtain, to the tissue in the peek hole, to the fire alarm not installed but instead in the last drawer, to the stains all over the floor and the wall, and lastly to the broken door stopper. I did not feel safe and we decided just to get ready and turn in the keys. The lady who took my key back was nice, the man who gave it to me as I got there was not! I wasn’t expecting a memory foam mattress for the price but I was expecting a clean room and I felt like I didn’t get that!

Nice

Room was clean and king bed was comfortable.

Hotel is updated. Staff is excellent. Bed was not at all comfortable.

Room looked like it hadn’t been cleaned for awhile, with stains on sheets and towels.

We no like

Boring basic detail but still updated decor. The room smelled like fabulouso and was amazingly clean!

Great service!