Windsor Heritage Motel

Explore Windsor Heritage Motel
5.2
Fair
From 276 reviews
Cleanliness

5.2

Room Comfort

4.2

Service and Facilites

5.6

Traveler Reviews Windsor Heritage Motel

Number of reviews per page
20
40
Top reviews
Phil
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don't stay here, don't book here! Staff rude and obnoxious. They blamed their misunderstanding of the booking details on the guests, changed the the story of what actually happened and refused to authorise Wotif to process a refund when the guests did not end up staying there. Rude staff referred me to the manager who was just as rude, obnoxious, dismissive and unhelpful. I don't know if this is how the hospitality industry is run in India but I expect better treatment than that. Avoid this property at all costs and if anyone at Wotif is reading this you should remove them from your listings.
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Robert
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The motel is basic but suitable for my need.
Judith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in the eco section, as such it was clean and comfortable and is convenient to eating places. It appears to be in need of an update and looks a little tired, the extras like tea and coffee were meagre and there were no biscuits BUT it is eco and reasonably priced. I have stayed several times and would again.
Selesa
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It doesn’t have all the necessary or available things they said it should have at the motel. My daughter and I have bed bug bites all over our body. We only spend two nights. Some left over food scraps up in cupboards. The mini bar fridge in the room freezers everything.
Leigh
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Comfy bed, close to pubs and cafe’s, budget friendly stay.
Craig
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean and tidy. Went to take a shower at 5pm and there was no hot water. The room beside was noisy, vulgar languauge, and general larakins until around 3am. There was no reception, you have to cross the road and collect key from another motels reception.
Ruby
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room reeled of cigarettes to the point it impacted my asthma. The shower dripped all night. No shampoo or conditioner No working fridge Only 2 pillows No blankets
Jessica
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was diabolically dirty, theirs mould in bathroom, shower was brown, the basin sink tap was broken etc etc
Nick
icon-Business
Business
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room 6 and 21 where smelly very bad.I was staying in room 6 and my worker in 21 horrible don't they have health inspection how can Sri Lanka's owners run business like that
Jo
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Reasonably quiet and safe.
Gary
icon-Leisure
Leisure
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room stank of stale smoke, the large shelf over the sink in the bathroom was filthy and hadn’t been cleaned in a very long time…the place had minimum effort in maintenance and cleaning…whatever I paid, was to much…and he had a cheek to ask for a $50 refundable deposit for the key and tv remote!!!
Don
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

motel nothing like wotif described, air con was broken, everything was filthy, had to fight off the cockroaches, no toaster or microwave, would not refund any money for the second night of which I canceled at 9.00 am. Be very weary of this dump DO NOT STAY HERE
Yvonne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Windsor motel was very convenient,great price , convenient for dinner and easy walking through town
Peter
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Communication was terrible by reception staff, rooms were dirty, shower over flowed, dirty linen and towels, Would not recommend
Frank
icon-Leisure
Leisure
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Old part of motel directly opposite better part, and up steep flight of stairs . Next room had visitors all night talking loud and slamming doors. Advise enquire about room before booking.
James
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Place was discusting dirty linen dirty shower and it’s horrible place to stay . And 100 dollar deposit for a tv remote tgat the tv doesn’t even work worse place to stay and so dirty ..
Edmon
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Price is cheap.... That's what will you get too.
Steven
icon-Business
Business
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Customer service is horrendous
Laurel
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location of the motel was very close to the mall and the very good restaurants and coffee shops. On the down side, the interior was dated and a bit grubby, a couple of the lights didn't work, and the mixer tap in the basin was stuck on hot water.
amanda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

There was a pile of dust n dirt sweept and left behind the front door
Number of reviews per page
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