Overall Ratings & Reviews City Hotel Mataram

friendly hotel staff, comfortable rooms, located in the city center.

The AC is not cold enough. Everything is clean.

The hotel's location is in the center of Mataram city, the rooms are very clean and tidy, the contents are also complete, the service is very satisfying, the hotel employees are also friendly. Overall, very satisfied

The hotel staff was very friendly and very helpful at check in.

The hotel staff is friendly and helpful. Clean room service and comfortable atmosphere.

The staff is friendly, kind, the breakfast is also delicious and the rooms are very clean. Thank you City Hotel.

Close to city center. Comfortable minimalist room.

Sangat nyaman kamar murah pula, resepsionisnya juga ramah-ramah, dan sarapan paginya enak, 👌.

Hotelnya nyaman, di tengah-tengah kota. Petugasnya ramah, pas hujan saya di payungin masuk mobil so sweet sekali 🤭🤣. Ada kulkasnya juga, buat nyimpen es. Terus kalau bawa motor motornya diamanin di belakang sama petugasnya, pagi-pagi banget motor dah siap depan lobi diparkirin buat dipake.

Bersih dan nyaman sehingga sangat cocok untuk menginap dalam rangka liburan, kerja dan explore.

Friendly waiters, clean rooms, really recommend here.

Good and satisfying service, strategic hotel location in the middle of the city. Laundry here is cheap, breakfast is delivered to the room. For dishes that tend to be spicy, and the hotel staff cares about guests because they want to lend a motorbike and my child is made bread and agar agar for breakfast.

Comfortable place, the room smells nice and bounces clean.

Friendly service. continue to be improved to be even better.

The air conditioner is not cold, the towel is not a hospitality standard.

Evriting is okay, very strategic, recommended anyway.

Everything is okay, a strategic place near everywhere.

The AC in the room is not cold even though it is the lowest.

I laundry a lot of clothes but the plastic wrapping dirty clothes that get sweat and dust, but after the clean clothes that were used in the old Laudry wrappers were reused, it was very dirty! This was repeated 2 times, the 1st time I had already reprimanded the receptionist about the plastic he said he had replaced even though I had given the diplomatic sign with a slight stretch rather stretchy at the end, so I could tell! Laudrynya less thorough and deliberately did not replace the plastic with a clean one.

Water hose leaking water flowing in the shower so small, shower becomes longer, uncomfortable.