Overall Ratings & Reviews Kyriad Direct Arras - Saint Laurent Blangy - Parc Expo

They claim on Expedia to have air conditioning. There was something that looked like a hotel air conditioner, but didn't work as one. I checked in just before ten p.m., checked out just after one a.m. The room was just too stuffy and warm. The folks at the front desk can't be blamed. I tried opening the window, but the curtain rod blocked it. Even so, my window was right above the road, and cars going by were noisy, even open only an inch or so. No phone in the room, either. I'm going to be disputing the charge on my card. I ended up checking into the Ibis Arras Center around 2 a.m. Absolutely recommend it. Beautiful place. AC actually worked. Wish I could have spent more time there. Pretty good breakfast.

In general we'd say this was average as the room had dirty spots on beds and dirty towels

lovely staff, handy location for overnight stay. We always use this hotel

Clean tidy and convenient. Breakfast was plentiful

Good, functional hotel. However, it wasnt clear on booking that there would be no reception after 9pm. Instead we had to checkin at a machine in the car park, in the rain, in the dark. The printer was broken so blink and you missed the room number flash up on your screen. Room was fine, walls pretty thin. Rod outside had traffic on it all through the night..

Bright and clean room, awkward to access parking lot. Eggs at breakfast were cold and our room only had 1 towel so we had to ask for a second. Staff were friendly and accommodating.

very handy for overnight stay which we regularly use

Although there were no problems the male receptionist on arrival wasn’t very friendly and didn’t tell us any information , until we asked . The lady the next day was great.

Very nice and clean hotel and easy to find

Good stopover for travelling further into Europe. Supermarket and petrol station nearby.

Receptionist was very welcoming and friendly. Her English was better than my French

A good comfortable night in a quiet but handy location

Good location for a stopover.

This was a good little room. There is free parking which is a bonus and a great little bakery around the corner. We stayed one night and enjoyed it.

Arrived at 11pm and gained access easily using outside key entry, excellent service

Easy access clean tidy and just what was required for what we needed

Very quiet area including the hotel , very comfy bed and lovely breakfast available

we had an overnight stay on the return trip from Italy. The room was clean and well appointed. The corridor leading to the room was less clean - we thought there had been some work done that day. The shower drain did not take away water quickly enough leading to water overflowing from the tray during a shower. There was no-one on reception as we left and so we were unable to advise staff about the shower.

Good breakfast and clean. Rooms very small for 3 adults. Situated next to a very busy road - v noisy as had to have the windows open because of the heat and no air con.

Unfortunately the level of facilities is going down year by year. When it was Premier Classe hotel network, it was still fine hotel and excellent value for money. Now it's dirty, full of faults hotel. The location is very convenient though and it's cheap, however if you are looking for pleasant stay, look elsewhere.