Receptionist (Kimmy) was very rude and treated me like I didn’t belong there. Threatened to not serve me, my 3 daughters and 3 guest I rented a room for because she couldn’t find everyone’s name in her system and blamed it on Hotels.com. We’ve been coming here every year for 5 years now and this has to be worst experience we’ve ever encountered. Also had the Nerve to lie to my wife and say I was being rude and that she would only deal with her. I only asked a couple times to please check again. She could’ve helped and figured out the problem but all she did was tell me to leave. The ugly personality of the receptionist will never be forgotten.