8.5
Very Good
From 222 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.3

People often mention about Rocana Hotel
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Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Room Space (3)
Distance to City Center (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Taste (2)
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Traveler Reviews Rocana Hotel

Number of reviews per page
20
40
Customer reviews
Mohammad F. B. M. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I stayed for 1 night. The room was clean and comfortable.
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S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
I can't come because of an emergency.
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Sahinsha B. S. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The water pressure for taking a shower is really slow, the unlimited parking is narrow and it's hard to park when you're driving a big car.
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Suryawati M. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Good and will stay here again. Thank you
1 people find it helpful
Mohamad R. b. A. H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 130 week(s) ago
Bilik tidak kalis bunyi. Bila alarm saya berbunyi jam 6.20 pagi, penghuni bilik sebelah ketuk pintu kuat2 (bilik jenis connecting) mungkin terkesan dengan bunyi alarm saya. Ini bermaksud tahap kalis bunyi very bad. Very bad experience.
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sharifah m. a. b. s. m. a.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 183 week(s) ago
I think this hotel so underrated! It exceeding my expectations! The variety breakfast they served was really good and tasty. The room was cozy with convenient space. This hotel also got basement parking (limited lot). The check-in and check out process also fast. The staff really helpful during my stay. This hotel also so nearby to famous mall in Kuantan, you just can walk. I will recommend this hotel to my friend 👍🏼.
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Lai H. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
The room is nice, the bed is king sized and clean and cozy. The toilet is clean and nice. Overall is good.
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suhizar
icon-origin-TRAVELOKA
9.1
/10
Reviewed 195 week(s) ago
Located near to the shopping mall. Nice room and good breakfast.
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Ranggasamy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 243 week(s) ago
Feel welcome and tq Rocana for easy check in. Thanks to the guy @counter. you're superb. After a long drive, you keep the mood high 😊🤩
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Khoo L. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
Clean and spacious, strategic location, breakfast was delicious, recommended!
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NORAZIAN M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 257 week(s) ago
Had a good stay here. Good value for the money. Decent room, smooth check in and check out.
1 people find it helpful
Sylvester W. L. K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 284 week(s) ago
good and clean, strategic location
1 people find it helpful
Hui M.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 297 week(s) ago
room is big and clean, service is food, breakfast have variety of choice, definitely will visit again
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A Halim H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 298 week(s) ago
service, room and food is good but parking is too limited
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Izyan I. R.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 307 week(s) ago
Lovely and comfortable room, perfect for temporary accommodation.
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Fairus
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 310 week(s) ago
The room very comfortable. Staff very helpful and friendly. Good service
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Fatin Y.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 312 week(s) ago
Great value for money. Location was good and the room is beyond expectation.
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Audrey N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 315 week(s) ago
Nice and clean hotel. I stayed at 517, room with a view.👍
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Ayub i.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 317 week(s) ago
Phone service is very bad. I am requesting a change of date but I am not welcome. I paid RM360 for 2 rooms. Not fair. Not friendly. I'm very frustrated. Better don't stay at this hotel. Not customer friendly. Very poor service.
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1 people find it helpful
MOHD F. B. F.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 334 week(s) ago
Great stay and just walking distance to the mall but the price a little bit expensive for the facilities provided.
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Number of reviews per page
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